STORE LEAD
About Dat Bike
Dat Bike is a technology startup whose mission is to drive mass adoption of green transportation in Vietnam. We make the most compelling and dependable electric bikes so that customers can just switch without making any compromises. To do this, we welcome the brightest people to join our journey
Responsibilities
Be responsible for P&L at the store.
Implement all operational policies and procedures to achieve the business goals.
Achieve and exceed sales goals through store operations and effectively product pitch.
Control store expenses, including staffing, supplies, and services.
Oversee the operations and appearance of the store (opening, closing, security, cleaning, merchandising, inventory), ensuring facility maintenance and store presentation adhere to the brand standard.
Manage customer experience at the store, providing test ride and exceptional customer service to visitors/customers
Manage customer escalation quickly and effectively.
Analyze data to improve sales and customer experience at the store.
Work with the Marketing team for marketing activities at the store.
Recruit, train, and develop employees ensuring all positions are filled in a timely manner and consistently perform to company standards.
Requirements
2+ years of experience in similar positions with proven track record to meet and exceed goals from MWG, FPT
Can think critically and extract signals from noises quickly
Goals driven
Excellent interpersonal and verbal skills
Superb organizing and operational skills
Highly detail-oriented
Able to work both individually and in a team environment
Hi-tech, consumer goods, or automotive industry experience is a plus
Personal laptop is preferred
Benefits
Competitive income.
Meal support according to company policy
Social insurance.
MIC insurance.
Discount price to buy a Dat Bike.
Location
Hai Phong City
Nguyen Thi Thap - District 7, Ho Chi Minh City
Southeast (Vung Tau City, Bien Hoa City, Binh Duong City, Tay Nguyen)
North (Hai Phong City, Bac Ninh City, Bac Giang City, Thai Nguyen City)