Mô tả công việc

• Tính toán kỹ thuật triển khai các ý tưởng từ đội thiết kế công nghiệp và cấp trên để đảm bảo đúng hình dáng, kế cấu, sức bền.

• Triển khai các bản vẽ kỹ thuật, bản vẽ quy trình lắp ráp sản phẩm bằng SolidWorks.

• Liên lạc trực tiếp với nhà cung cấp và các nhóm liên quan tới sản phẩm đang làm.

• Hỗ trợ đội làm mẫu và làm tài liệu đánh giá sản phẩm mẫu.

• Giải quyết các vấn đề phát sinh trong quá trình sản xuất.

Yêu cầu công việc

• Có ít nhất 2 năm kinh nghiệm ở vị trí tương đương

• Sử dụng thành thạo SolidWorks ( ưu tiên các ứng viên có chứng chỉ cấp từ SolidWorks)

• Am hiểu quy trình gia công

• Nắm rõ các tiêu chuẩn trong sản xuất: quy trình lắp ráp, dung sai lắp ráp, vật liệu…

• Làm việc Teamworks

Địa điểm làm việc

Nhà máy Dat Bike, Số 1 Đường CN10, KCN Tân Bình, Tây Thạnh, Tân Phú, TP HCM

Responsibilities

• Search, evaluate and compare potential suppliers with each other in terms of quality, standard, price, capacity.

• Initially build technical standards, product quality, terms of purchase, shipping, payment with supplier before handing over to purchasing activities.

• Participate & coordinate in the development of the vehicle and its components.

• Sampling, testing and quality assessment of samples from supplier.

• Coordinate with manufacturing on assembly process, quality standards and material planning during Sourcing and product development.

• Build, update and transfer the final list of supplier & vendor information to the production & purchasing department.

• Responsible for controlling and reducing the BoM cost of the vehicle. 

Requirements

• High school diploma or Bachelor’s degree in business administration, supply chain & logistics or related field preferred.

• 6 months to 1 year of experience as a Procurement Associate or in a similar position.

• Proficiency in office and purchasing software.

• Strong communication and negotiation skills.

• Good analytical and strategic thinking skills.

• Supervisory and management experience.

• Attention to detail.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

1. Hiring and Talent Acquisition

   • Lead end-to-end recruitment processes for up to Leader level of Back Office and Manufacturing team, including job analysis, posting, sourcing, screening, interviewing, and onboarding.

   • Develop and implement effective recruitment strategies to attract high-quality candidates.

   • Build and maintain a robust talent pipeline for critical roles within the company.

   • Collaborate with department managers to understand workforce needs and provide tailored recruitment solutions.

   • Conduct regular market research to stay updated on hiring trends and competitive salary benchmarks.

2. Developing the employer branding:

   • Develop and implement a recruitment brand development strategy to attract quality candidates and enhance the company's image in the labor market.

   • Position the company's recruitment brand through social media channels, recruitment websites, career events and recruitment marketing activities.

   • Organize recruitment events such as seminars, webinars, recruitment fairs to raise awareness of the company's brand in the candidate community.

   • Manage recruitment partnerships, cooperate with universities, professional organizations, recruitment service providers to find and develop a source of quality candidates.

3. Training

   • Develop and develop a training program on corporate culture, to raise awareness and create a cohesive, creative and effective working environment.

   • Organize internal training sessions and seminars for new and existing employees on core values, vision, mission and corporate culture.

   • Evaluate training effectiveness, analyze results, collect feedback and improve training programs to meet the needs and goals of corporate culture development.

   • Advise and support departments in building and maintaining corporate culture values ​​in all activities and work processes.

   • Manage training materials, ensure information is updated and easily accessible to all employees.

   • Coordinate with other departments (such as human resources, communications) to implement activities to connect and develop organizational culture.

Scope of work

Core:

• Reporting (managerial)

• P&L Management

• Cashflow Forecast

• Business/Financial Modeling as request

Optional additional scopes (depended on candidate capabilities and growth track, can be none):

• Internal control

• Data system management

Requirements

Core:

• Good finance & accounting knowledge

• Smart

• Well verse in handling multiple sources of data

• Strong communication capabilities

• Strong will

Additionals:

• Experience in industrial companies

• Experience with ERP

• Flexible and tolerant to others

Location

Dat Bike Factory, No.1 CN10, Tan Binh Industrial Park, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Build and manage a comprehensive Management Information System (MIS) to track all customer product quality feedback.

• Analyze customer feedback data regularly and on-demand (periodically and ad-hoc) to identify trends and generate actionable insights for product quality improvement.

• Improve and maintain product quality dashboards to provide the Product team with real-time visibility into product quality performance.

• Collaborate closely with engineering to stay abreast of product updates, features, and releases.

• Craft clear and informative internal newsletters to keep employees informed about product improvements and new features.

• Empower Sales, Marketing, and Customer Service teams by providing them with the necessary product information and materials to effectively communicate engineering changes to external users.

Requirements

• Experienced in data-related work.

• Knowledge in electric vehicles, or automotive industry preferred.

• Bias for action; self-starter approach to challenging the status quo.

• Critical thinking and good problem solving skills.

• Strong written communication.

• Good at breaking down complex concepts into simple content.

• Proficiency in written and spoken English.

• Detail-oriented.

• A results-oriented approach.

• Ability to work autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Hi-tech industry experience is a plus

Location

Dat Bike Factory, No.1 CN10, Tan Binh Industrial Park, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Oversee the entire order fulfillment process, bike servicing process from order receipt to delivery.

• Plan shipments based on product availability and requests from Sales team or CS team

• Ensure the quality of the shipment (quality of bikes, related documents, quality of bike delivery vendors).

• Develop initiatives to optimize logistics cost.

• Build logistics processes and automations on the company platform to manage order status effectively to ensure timely deliveries.

• Build logistics vendor database.

• Prepare and maintain detailed reports on logistics activities (fullfillment and bike servicing), key metrics, and process improvements.

• To lead and inspire a high performing and engaged order management team

• Schedule shifts for logistics staff.

Requirements

• Bias for action; self-starter approach to challenging the status quo.

• Critical thinking and excellent problem solving skills.

• At least 3 years of experience in supply chain or logistics field.

• Experience in working with SAP, Misa

• Highly detail-oriented.

• Strong communication and negotiation abilities.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Hi-tech, consumer goods, or automotive industry experience is a plus.

Location

Dat Bike Factory, No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Lead the S&OP cycle including data collection, running pre-S&OP and monthly S&OP meetings.

• Continually review the S&OP process to ensure it continues to be up-to-date with current best practice and suitable for business needs.

• Develop planning tools and framework to determine material requirement and material stock projection.

• Seek and recommend solutions to overcome issues arising in order to meet production requirements and address operational risks.

• Develop and maintain material plans to ensure production requirements are met while minimizing excess inventory.

• Analyze production schedules and material requirements to ensure timely procurement of materials.

• Work with Purchasing team ensure the timely delivery of materials and resolve any material shortages or issues, monitor inventory levels & maintain appropriate stock levels.

• Manage material forecasting processes, ensuring accurate and up-to-date demand projections.

• Identify and resolve material-related issues that may affect production timelines.

• Develop, implement, and manage production schedules to ensure on-time delivery of products.

• Coordinate with production teams to adjust schedules based on changing demand, capacity, and material availability.

• Track and optimize production performance, identifying areas for improvement in efficiency and throughput.

• Collaborate with various departments (e.g., engineering, procurement, sales) to align production plans with business requirements.

• Ensure that production plans adhere to the company's quality standards, lead times, and cost constraints.

• Analyze production performance data to assess efficiency, throughput, and delivery performance.

• Lead regular meetings with cross-functional teams to review production schedules, material requirements, and inventory management.

• Generate reports on production status, inventory levels, and material planning metrics.

Requirements

• Bachelor's or Graduate's Degree in related field.

• 5+ years of experience in materials planning, purchasing, supply chain or a related position.

• Strong organizational and time management skills.

• Good communication skills, both verbal and written.

• Fluent in English.

• Proficiency in Office software and material management systems (Odoo, MRP, SAP etc…)

• Strong analytical and problem-solving skills.

Location

• Dat Bike Factory, No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Developing and implementing purchasing strategies.

• Managing daily purchasing activities, supervising staff, and allocating tasks.

• Managing supplier relations and negotiating contracts, prices, timelines, etc.

• Maintaining the supplier database, purchase records, and related documentation.

• Evaluate suppliers based on quality, cost, delivery performance, and compliance with contractual obligations.

• Coordinating with inventory control to determine and manage inventory needs.

• Ensuring that all procured items meet the required quality standards and specifications.

• Preparing cost estimates and managing budgets.

• Conduct market research and analyze trends to identify new suppliers, products, and cost-effective procurement opportunities.

• Working to improve purchasing systems and processes.

• Training new employees in the purchasing process and how to use the purchasing system.

• Prepare and present regular reports on purchasing activities, savings, and supplier performance to senior management.

• Resolve issues and disputes with suppliers regarding pricing, quality, and delivery.

Requirements

• Bachelor's or Graduate's Degree in related field.

• 5+ years of experience in materials planning, purchasing, supply chain or a related position.

• Strong organizational and time management skills.

• Good communication skills, both verbal and written.

• Fluent in English.

• Proficiency in Office software and material management systems (Odoo, MRP, SAP etc…)

• Strong analytical and problem-solving skills.

Location

• Dat Bike Factory, No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Developing and implementing purchasing strategies.

• Research potential vendors and negotiate prices.

• Work with management to identify supply needs.

• Recommend solutions to existing processes to reduce waste and increase quantity.

• Record and assess all materials quality, movement, and expenditure.

• Manage the distribution of supplies in the organization.

• Monitor inventory levels and access to the material.

• Managing daily purchasing activities and allocating tasks.

• Collaborate with management to plan forecasting models.

• Oversee and support subordinates and new employees.

• Prepare and file detailed records on procurement activity, quantity, and vendors.

Requirements 

• Bachelor’s degree in Supply Chain Management or relevant field.

• 3+ years’ experience in a similar role.

• CPM or APICS certification preferred.

• Proven managerial experience is a bonus.

• Solid understanding of supply chain and inventory management systems. Ex: SAP, Odoo…

• Advanced knowledge of forecasting and budgeting processes.

• Communicate effectively with excellent interpersonal skills, fostering collaboration with internal teams and external suppliers.

• Analytical mind with excellent problem-solving abilities.

• Strong planning and organizational skills.

• Strong critical thinking and negotiation skills.

• Ability to work independently.

Location

Dat Bike Factory, No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

1. Execute Leadership Directives: Implement the guidelines and strategies set forth by the  Manufacturing Head with strict adherence to timelines and objectives.

2. Strategic Planning & Implementation: Collaborate with leadership to prioritize and execute key strategic initiatives across departments.

3. Project Management: Oversee and drive timely execution of manufacturing and operational projects, ensuring high-quality outcomes and alignment with organizational goals.

4. Must Lead cross-functional teams Production, Quality, Maintenance, Manufacturing and Safety to enhance plant performance and optimize processes for improved efficiency and quality of Product.

5. Transparent Reporting: Provide clear and comprehensive updates to Manufacturing Head on project progress, risks, and resolutions.

6. Potential to Serve as a critical decision-maker for production and Quality challenges associated with 4M conditions, leveraging a strong understanding of manufacturing and business operations.

7. Communication & Alignment: Act as the executive's representative, ensuring cohesive communication with internal teams, suppliers, and external stakeholders.

8. Team Leadership: Mentor and guide production, Quality, Maintenance and Manufacturing engineering teams as per Manufacturing Head guidelines to maintain a high-performance culture, ensuring adherence to company standards and fostering innovation.

9. Change Management: Implement strategies to manage and adapt to organizational changes effectively while maintaining operational continuity.

10. Risk Mitigation: Identify and address potential risks in project execution and decision-making processes to safeguard company objectives.

Requirements

• Experience: 10-15 years in manufacturing operational leadership, or similar roles with a strong track record of successful project execution at least 8 Years of experience as a Manager in a similar automotive sector.

• Educational Background: Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Industrial, etc.) or an MBA.

• Manufacturing Expertise: Deep understanding of manufacturing operations, quality management, and plant management.

• Strategic Mindset: Ability to think critically and develop innovative solutions to complex challenges.

• Transparency & Integrity: Strong commitment to maintaining transparency and upholding ethical standards in decision-making and reporting.

• Communication Skills: Excellent English verbal and written communication skills, with the ability to effectively represent the leadership team.

• KPI-Focused: Demonstrated ability to drive and achieve key performance indicators related to project implementation and operational targets.

Responsibilities

• Quality Strategy Development: Formulate and implement quality management strategies aligned with organizational goals. Ensure quality objectives are set and met across all departments. Identify and implement new strategies for ensuring the Supplier’s goods quality to Dat Bike

Xây dựng chiến lược chất lượng: Xây dựng và triển khai các chiến lược quản lý chất lượng phù hợp với mục tiêu của tổ chức. Đảm bảo thiết lập và đạt được các mục tiêu chất lượng trong toàn bộ các bộ phận. Xác đinh và thực hiện các chiến lược mới để đảm bảo chất lượng hàng hóa của Nhà cung cấp tới Dat Bike.

• Quality management system : Ensure that the Quality management system is establish, implemented, maintained and continuously improved in accordance with ISO 9001:2015.Yearly review of QMS & Automotive systems

Hệ thống chất lượng: Đảm bảo hệ thống chất lượng được thiết lập, thực hiện, duy trì và liên tục được cải tiến phù hợp với tiêu chuẩn ISO9001:2015. Mỗi năm xem xét hệ thống QMS và xe máy.

• Customer complaints: Setting up the procedure related to customer complaints solvings and CAR must be carried out to improve the products quality continuously.

Xây dựng qui trình để xử lý thiếu nại khách hàng và hành động khắc phục phòng ngừa phải được thực hiên để cải tiến chất lượng sản phẩm liên tục.

• Compliance Oversight : Ensure that the company's products and processes comply with industry standards and regulations (e.g., ISO/IMS/QMS/EHS standards) and stakeholder. Carry out the process and internal audits to assure the system and the standards must be followed correctly.

Giám sát tuân thủ: Đảm bảo rằng sản phẩm và quy trình của công ty tuân thủ các tiêu chuẩn và quy định của ngành (ví dụ: tiêu chuẩn ISO/IMS/QMS/EHS) và các bên liên quan khác. Thực hiện các kiểm tra về qui trình và đánh giá nội bộ để đảm bảo hệ thống và các quy định được thực hiện đúng.

• Suppliers audit and suppliers assessment carry out frequency to assure the materials/parts quality stability

Định kỳ thực hiện đánh giá và cho điểm Ncc để đảm bảo chất lượng nguyên vật liệu đầu vào.

• Continuously Improvements through SPC, Optimization of Process parameters, Kaizen, Quality Circle, functioning of SGA, Implementation of Poka-Yoke, FMEA, 8D Analysis, 7 QC Tools...

Cải tiến liên tục qua SPC, tối ưu các thông số qui trình qua Kaizen, Quality Circle, chức năng SGA, thực thi Poka-Yoke, FMEA, phân tích 8D, 7 QC Tools.

• Leadership: Provide direction and support to the quality team, including Quality Leads and other quality personnel. Foster a culture of continuous improvement and quality awareness.

Lãnh đạo: Cung cấp định hướng và hỗ trợ cho đội ngũ chất lượng, bao gồm Quality leads và các nhân viên chất lượng khác. Phát triển văn hóa cải tiến và nhận thức về chất lượng liên tục.

• Block control: materials/products and NC management must be strictly controled as NC SOP.

Quản lý các điểm không phù hợp và sản phẩm không phù hợp/hư hỏng phải được kiểm soát như là qui trình đã qui định.

• Gauges management: Manage and assure all QC/RD gauges must be calibrated and do gauge R&R ontime.

Quản lý và đảm các thiết bị đo lường phải được hiệu chuẩn và làm Guage R&R.

• Issue Resolution: Address major quality issues(IQC/IPQC/FQC/SQC/CQC) and escalate unresolved problems. Facilitate root cause analysis and corrective actions.

Xử lý vấn đề: Giải quyết các vấn đề chất lượng lớn (IQC/IPQC/FQC/SQC/CQC) và xử lý các vấn đề chưa được giải quyết. Tạo điều kiện cho việc phân tích nguyên nhân gốc và các hành động khắc phục.

- Identify and address manufacturing difficulties to ensure smooth operations(Supplier Quality, Incoming Quality (IQC), In-Process Quality (IPQC), Final Quality (FQC) and Customer Quality).

Xác định và nhận dạng các khó khăn trong sản xuất để đảm bảo hoạt động trơn tru các công việc(chất lượng Ncc, chất lượng đầu vào, chất lượng trong sx, chất lượng thành phẩm và chất lượng tới khách hàng).

- Facilitate timely creation of bugs for manufacturing issues and coordinate root cause analysis, implement containment actions to prevent recurrence of manufacturing issues. Collaborate with cross-functional teams to address manufacturing bugs and provide inputs for problem-solving.

Kịp thời tạo các bugs cho các sự cố sản xuất và phân tích nguyên nhân, thực hiên các hành động kịp thời để ngăn chặn các lỗi sản xuất lặp lại, hợp tác các bộ phận khác để xác định bugs của sx và cung cấp hướng giải quyết.

• Reporting to Senior Manufacturing Manager Present quality metrics(KPI), significant issues, and improvement plans to Manufacturing Head and other stakeholders.

Báo cáo tới Head của bộ phận sản xuất: Trình bày các chỉ số chất lượng (KPI), các vấn đề quan trọng và kế hoạch cải tiến cho quản lý khối sản xuất và các bên liên quan khác.

Requirements

• Bachelor's degree in Mechanical, Electrical, Electronics, Automobile and Mechatronics Engineering or related field; Master's degree preferred.

Tốt nghiệp đại học ngành Cơ khí, Điện, Điện Tử, Xe gắn Máy và kỹ thuât Cơ Khí hoặc lãnh vực liên quan, ưu tiên bằng thạc sĩ.

• Minimum of 8-10 years of experience in manufacturing quality management roles, preferably in the automotive or related industry.

Ít nhất 8-10 năm kinh nghiệm trong quản lý chất lương khối sản xuất, ưu tiên ngành xe máy hoặc công nghiệp liên quan.

• Strong knowledge of quality management principles, methodologies, and tools(FMEA, SPC, CAPA, PDCA, 8D Analysis, 7 QC Tools, TQM, Keizen...

Hiểu biết tốt về các nguyên tắc quản lý chất lượng, các phương pháp và các công cụ sử dụng quản lý chất lượng(FEMA, SPC, CAPA, PDCA, phân tích 8D, 7 Công cụ QC, TQM, Keizen...)

• Proven experience in leading cross-functional teams and driving continuous improvement initiatives.

Kinh nghiệm trong việc chỉ đạo nhóm chéo và thực hiện các sáng kiến cải tiến liên tục.

• Excellent communication, leadership, and problem-solving skills.

Kỹ năng trao đổi thông tin tốt, kỹ năng lãnh đạo và giải quyết vấn đề tốt.

• Certification in quality management systems (e.g., Six Sigma, Lean Manufacturing) is desirable.

Các chứng nhận về hệ thống quản lý chất lượng( 06 sigma, sản xuất tinh gọn) thì được kỳ vọng.

• Proficiency in English skills.

Tiếng Anh tốt. 

Responsibilities

• Prepare and oversee the implementation of Process Failure Modes and Effects Analysis (PFMEA), Control Plan, involved in Design Failure Modes and Effects Analysis (DFMEA), and Process Flow Diagrams (PFD) for both existing and future products.

• Conducting time and motion studies, as well as designing fixtures, tables, and trolley bins to enhance efficiency and minimize waste in the production line.

• Develop, implement, and optimize manufacturing processes to ensure efficient and high-quality electric vehicle assembly.

• Conducting root cause analysis and implementing corrective actions for process deviations to maintain consistency in production.

• Monitor and improve the overall quality of the production process through continuous analysis and refinement.

• Collect, analyze, and interpret production data to identify trends and areas for improvement.

• Prepare detailed reports on process performance and present findings to senior management.

• Utilize statistical tools for process capability studies and to ensure process stability.

• Preparing detailed reports on process performance and presenting findings to management for informed decision-making.

• Utilizing statistical tools for process capability studies and to ensure process stability.

• Overseeing the installation, calibration, and maintenance of production equipment to ensure uninterrupted operation.

• Manage process improvement projects from conception through implementation, developing project plans, timelines, and budgets.

• Working with the supply chain team to ensure timely procurement of materials and components, as well as evaluating and selecting suppliers based on quality and reliability.

• Coordinating with the Quality Assurance team to develop and refine quality assurance protocols, ensuring alignment with production processes.

• Develop preventive maintenance schedules to minimize downtime and ensure equipment reliability.

• Ensure all team members adhere to company policies and procedures, fostering a collaborative and positive work environment.

• Coordinate cross-functional teams to ensure project milestones are met and production goals are achieved.

• Should be responsible for Implementation of ISO9001, ISO14001 & ISO45001

Requirements

• Process Engineering professional with experience in Mechanical/Automobile/Industrial  Engineering categories who has high technical expertise and an outstanding business acumen and is willing to partner with the organization in innovation and excellence.

• Have an ability to work effectively in cross functional teams.

• Have an ability to communicate effectively with clarity, both in direction and in details 

• Have an ability to execute and deliver on commitments, identify risks early and proactively mitigate them. 

• Good Verbal and written communication.

• Excellent Technical skills and knowledge.

• An ability to work under pressure and Manage multiple priorities.

Responsibilities

• Maintain and control warehouse operational activities, including staffing, KPIs, coordinate with other Departments to ensure operation.

• Formulate and implement Warehouse management strategies aligned with organizational goals in short time and long time per period.

• Ensure procedure and processes are up to date and executed accordingly.

• Control inventory stock level by conducting cycle physical counts, reconcile with SAP system.

• Responsible for input, storage and output materials, organizing warehouse, label goods, location …

• Planning and monitoring inbound and outbound ensure the quality  and quantity of the goods in and out.

• Maintain physical condition of warehouse, plans and implements the layout when it is needed.

• Build  warehouse processes to manage goods arriving status effectively to ensure the process smoothly.

• Ensuring all operations adhere to laws, guidelines, and ISO requirements.

• Ensuring all tasks have to be done on time, right parts/materials and correct quantity.

• Provide coaching and disciplining to staffs, planing, monitoring, and appraising job results.

• Develop initiatives to optimize logistics cost.

• Oversee the levels of our warehouse stock and request place orders to SC as needed.

• Ensure inventory accuracy and issuing the monthly report to Senior Manufacturing manager and Finance team and get full responsibility to explain to top management team if any incorrect report data.

Requirements

• Bachelor’s degree in logistics, supply chain, or relevant field.

• Critical thinking and excellent problem solving skills.

• At least 5 years of experience with level Manager in warehouse field, automotive industry experience is a plus.

• Experience in working with SAP, Jira.

• Highly detail-oriented.

• Strong communication and negotiation abilities.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Hi-tech, consumer goods is a plus.

• Good English oral and writing ability. 

Nhiệm Vụ

• Nhận lịch hàng về, kiểm tra thông tin đơn hàng, sắp xếp chỗ để, chuẩn bị nhân sự nhận hàng, chuẩn bị tem nhãn.

• Nhận hàng từ NCC: kiểm đếm số lượng đảm bảo chính xác 100% và đưa hàng vào khu vực chờ QC.

• Hoàn tất nhập kho trong vòng 24h kể từ khi có thông tin QC.

• Hàng hoá đã QC pass kiểm đếm số lượng đảm bảo chính xác 100% đưa vào khu vực lưu kho, hàng QC fail di chuyển vào khu vực chờ mua hàng xử lý.

• Phân loại và lưu kho vật tư theo lô, đảm bảo vật tư được đưa vào đúng vị trí lưu kho, cập nhật thẻ kho đầy đủ, cập nhật vị trí lưu kho vật tư lên file dữ liệu.

• Đảm bảo hàng hoá lưu kho được sắp xếp đúng quy chuẩn, quy định.

• Tuân thủ nguyên tắc FIFO "first-in, first-out", ghi nhận thẻ kho.

• Đảm bảo vệ sinh kho theo tiêu chuẩn 5S, kiểm soát khu vực làm việc, đảm bảo an toàn lao động, PCCC.

• Sắp xếp nhân sự nhận xuất vật tư, BTP và hàng hóa đầu vào, lưu kho theo từng vị trí cụ thể.

• Chịu trách nhiệm về số tồn kho chính xác so với sổ sách.

Yêu Cầu

• Tốt nghiệp ĐH các chuyên ngành liên quan Logistics, Kế toán, kiểm toán,…

• 2 năm kinh nghiệm trong quản lý kho.

• Ưu tiên có kinh nghiệm trong kho vật tư có nhiều SKU (1000 SKU).

• Kỹ năng về quản lý thời gian và công việc tốt.

• Kỹ năng làm việc nhóm và tư duy logic tốt. 

Địa Điểm

Nhà máy Dat Bike, Số 1, Đường CN10, Phường Tây Thạnh, Quận Tân Phú, TP. Hồ Chí Minh

Responsibilities

• Develop and oversee production schedules to meet daily, weekly, and monthly battery output targets.

• Monitor production progress on an hourly and daily basis, addressing deviations immediately.

• Ensure smooth implementation of the single-piece flow concept for efficient and waste-free operations.

• Guide and train shift technicians and engineers, enhancing their skills and fostering leadership qualities.

• Build and lead a high-performing team culture focused on productivity, quality, and morale.

• Implement lean manufacturing practices, 5S, QMS, Total Productive Maintenance (TPM) standards across the battery line.

• Drive compliance with PQCDSM metrics to achieve continuous improvement in production.

• Actively address and resolve production-related problems and issues to minimize disruptions.

• Collaborate with cross-functional teams (CFT) as a key member in GEMBA for on-site problem-solving.

• Enforce safety protocols and conduct regular safety audits to maintain a hazard-free work environment.

• Conduct training sessions to instill safety, operational, and quality standards among the production team.

• Prepare and present detailed reports for daily, weekly, and monthly Management Information System (MIS) reviews.

• Track and report key performance indicators, including production efficiency, quality metrics, and downtime.

• Identify and implement continuous improvement initiatives to optimize processes, reduce waste, and cut costs.

• Ensure production aligns with vehicle assembly requirements by maintaining quality and quantity standards.

• Promote a collaborative, safety-focused team culture.

Requirements

• Bachelor’s degree in  Automobile, Electronics, Mechanical, Electrical, Background good at Battery - line knowledge about Electric Vehicle is preferred.

• Minimum of  5-8 years of experience in a production management role in a manufacturing environment.

• Strong knowledge of lean manufacturing, TPM, 5S, Kaizen, OKR, KPIs and single-piece flow principles.

• Proven ability to lead teams, train supervisors, and foster a results-driven culture.

• Experience in problem-solving and addressing production-related challenges.

• Proficiency in SAP or similar ERP systems for production tracking and reporting is a plus.

• Strong analytical, communication, and leadership skills.

• Proficiency in English skills.

Responsibilities

• Performing assigned product manufacturing and assembly tasks.

• Conducting quality checks on the functionality of parts and components.

• Adding finishing touches to the appearance of components.

• Optimizing production efficiency by adjusting machinery and equipment settings as needed.

• Performing minor repairs and reporting breakdowns in a timely manner.

• Keeping equipment maintenance logs, as well as maintaining a safe and tidy work environment.

• Updating productivity records and writing incident reports, if relevant.

• Training and supervising new employees.

• Collaborating with other departments to complete production orders on time.

• Complying with internal policies and industry regulations.

Requirements

• Bachelor’s degree in mechanical engineering, electric engineering, automobile engineering.

• Knowledge of production processes in a related automobile industry preferred.

• Extensive experience in performing quality control procedures and meeting production standards.

• Working knowledge of computers and office software.

• Strong technical and mechanical aptitude.

• Excellent organizational and time management abilities.

• Great communication and collaboration skills.

• Keen attention to detail and problem-solving techniques.

Responsibilities

• To chair the meeting with suppliers  to settle all Technical materials/parts/components  issues.

• New suppliers qualification base on Dat Bike's requirement.

• Suppliers annual audit and publish the audit check list accordingly and follow up the suppliers improvement action plan after auditing.

• Perform onsite supplier visit for root cause analysis and verification of CAPA report of suppliers quality issues, work with suppliers to close out any open CAPA in a timely.

• Work with PD and RD team to define process parameters and criteria to ensure supplier process capability is effective to meet products and process requirements.

• Provide expertise in supplier development initiatives to ensure best practice and industry standards are implemented and operated at all suppliers.

• Train suppliers on the company system/requirements and monitor suppliers activities for non-conformance.

• Lead supplier approval process by assessing potential new suppliers' manufacturing capabilities.

• Oversee new safe products launch, leading activities such control plan, first inspection…

• Issue the Non-conformance and suppliers CAPA log sheet to follow up all suppliers improvement action which are committed by suppliers.

• Make suppliers claims log sheets report to follow up all suppliers compensation.

Requirements

• Bachelor's degree in Mechanical, Electrical, Electronics, Mechatronics Engineering or related field.

• Minimum of 3-5 years of experience in manufacturing quality management roles, preferably in the automotive or related industry.

• Knowledge of quality management principles, methodologies, and tools(FMEA, SPC, CAPA, PDCA, 8D Analysis, 7 QC Tools, TQM, Keizen...

• Proven experience in leading teams and driving continuous improvement initiatives.

• Excellent communication, leadership, and problem-solving skills

• Good at English

Responsibilities

• Bike Registration and Certification: Ensure all bikes are registered and certified as per regulations. Manage the documentation and compliance process.

• IPQC Battery/Circuits and Vehicle Assembly: Oversee in-process quality control for battery/circuits and vehicle assembly. Ensure that production processes meet quality standards throughout the manufacturing stages.

• IFQC Battery/Circuits and Vehicle: Conduct final quality control for batteries, circuits, and vehicles. Ensure products meet all quality requirements before shipment.

• Process Audits : Conduct Quality Process Audits for batteries, circuits, and vehicles. Ensure all the processes are up to Standard and No loops in the Process.

• Rejection handling: record/analysis and handling the corrective action and preventive action management, co-operate with SQC lead to investigate materials/parts defects on production line

• Customer feedback handling: work closely with PD team to handling all customer feedback, then doing chain the meeting with all involved Departments to investigate the root cause for improvement action as well as the preventive action. 

• Continuously Improvements through SPC, Optimization of Process parameters, Kaizen, Quality Circle, functioning of SGA, Implementation of Poka-Yoke, FMEA, 8D Analysis, 7 QC Tools.

• Block control: materials/products and NC management must be strictly controled as NC SOP.

Requirements

• Bachelor's degree Machenical, Electrical, Electronics, Mechatronics Engineering or related field.

• Minimum of 3-5 years of experience in manufacturing quality management roles, preferably in the automotive industry or related in industry

• Knowledge of quality management principles, methodologies, and tools(FMEA, SPC, CAPA, PDCA, 8D Analysis, 7 QC Tools, TQM, Keizen...

• Proven experience in leading teams and driving continuous improvement initiatives.

• Excellent communication, leadership, and problem-solving skills.

• Good at English.

Responsibilities

• Monitor the assembly line processes to ensure compliance with established quality protocols. Implement Quality gates whenever and wherever necessary.

• Conduct routine inspections of battery components and assembled battery packs to ensure they meet quality standards.

• Support the implementation of corrective and preventive actions.

• Ensure updated MIS report (battery line) & Receive and evaluate technical changes.

• Ensure updated control plan for Battery and Circuit Assemblies.

• Document test results and compare them with quality standards.

• Maintain accurate and detailed records of inspection results, test data, and non-conformance reports.

• Utilize measurement tools and techniques to verify product specifications.

• Collect data from various stages of the Battery and Circuit assembly line.

• Analyze data to identify trends, deviations, and areas for improvement.

• Confirm defect from FQC and feedback to battery line and Electric Circuit line. 

• Implement Q-gate monitoring data checkpoint.

• Coordinate bug handling in battery line & Coordinate with SCM team to handle non-conforming goods.

• Identify any process variations and take corrective actions as needed. Report any non-conforming products and assist in root cause analysis.

• Oversee the final inspection and testing of  batteries, and electronic assemblies.

• Support the implementation of ISO 9001, ISO 14001 and ISO 45001 standards to ensure compliance with regulations.

Requirements

• Bachelor's degree in engineering from Automotive/ Mechanical/ Mechatronics/ Electrical/ Electronics, or relevant related fields.

• 3+ years in an automotive manufacturing background with experience in process improvement required especially in the Quality department.

• Excellent analytical abilities, technical writing ability and comprehensive understanding of quality standards and Final Inspection requirements.

• Good Communication in English.

• Independant player with strong interpersonal skills, hands-on and data driven, be able to adapt to the dynamic working environment, creative mindset in problem solving.

Responsibilities

• Identify defects and non-conformities during the Vehicle Assembly and Subline process.

• Document findings using appropriate tools and systems.

• Report issues to relevant supervisors and quality engineers.

• Conduct regular in-process inspections and testing of electric vehicle components and assemblies and Sub Assemblies.

• Ensure compliance with defined quality standards and specifications.

• Record and report inspection results accurately and promptly.

• Collect and analyze quality data to identify trends and areas for improvement.

• Assist in the preparation of quality reports and metrics.

• Use statistical tools to interpret data and suggest corrective actions.

• Verify that all processes comply with internal and external quality standards.

• Ensure adherence to safety and regulatory requirements.

• Participate in audits and inspections conducted by internal and external parties.

• Support continuous improvement initiatives to enhance product quality and process efficiency.

• Provide feedback and suggestions for process failure modes based on inspection findings.

• Participate in root cause analysis and problem-solving activities.

• Support the implementation of ISO 9001, ISO 14001 and ISO 45001 standards to ensure    compliance with regulations.

Requirements

• Bachelor’s degree in Engineering from Automotive/ Mechatronics/ Mechanical/ Electrical/ Electronics Field.

• 1-2  years in an automotive manufacturing background required with experience in process improvement required.

• Excellent analytical abilities, technical writing ability and comprehensive understanding of quality tools.

• Basic Communication in  English.

• Team player with strong interpersonal skills, hands-on and data driven, be able to adopt to the dynamic working environment, creative mindset in problem solving.

Mô tả công việc

• Lập hồ sơ đăng kiểm linh kiện và xe điện theo quy định của cơ quan chức năng (Cục Đăng kiểm Việt Nam, Bộ Giao thông Vận tải).

• Làm việc với các cơ quan quản lý để đảm bảo sản phẩm đạt tiêu chuẩn kỹ thuật, an toàn và môi trường.

• Phối hợp với các bộ phận liên quan (R&D, sản xuất, pháp chế...) để thu thập tài liệu, chứng nhận và hoàn tất hồ sơ đăng kiểm.

• Theo dõi và cập nhật các quy định pháp luật mới liên quan đến đăng kiểm phương tiện và linh kiện.

• Hỗ trợ quá trình thử nghiệm, kiểm định tại các trung tâm kiểm định chất lượng.

• Làm việc với đối tác, nhà cung cấp để thu thập các chứng nhận liên quan đến linh kiện và sản phẩm.

Yêu cầu ứng viên

• Trình độ: Tốt nghiệp đại học các ngành Cơ khí, Ô tô, Điện - Điện tử, hoặc các ngành liên quan.

• Kinh nghiệm: Có ít nhất 1-2 năm kinh nghiệm trong lĩnh vực đăng kiểm phương tiện, linh kiện hoặc liên quan.

• Kiến thức: Hiểu biết về các quy chuẩn, tiêu chuẩn đăng kiểm xe điện, linh kiện và quy trình thử nghiệm.

Kỹ năng:

• Giao tiếp và làm việc với cơ quan chức năng, đối tác.

• Quản lý hồ sơ, tài liệu khoa học và chính xác.

• Sử dụng thành thạo MS Office (Word, Excel, PowerPoint).

• Ưu tiên: Ứng viên có kinh nghiệm làm việc với Cục Đăng kiểm Việt Nam hoặc các trung tâm kiểm định.

Nhiệm vụ: 

• Sửa chữa và cập nhật báo cáo các lỗi về xe máy (tại nơi bảo trì).

• Kiểm tra chất lượng cấu kiện và thành phần trước khi thay thế.

• Phối hợp với Sản xuất và R&D để hoàn thành việc sửa chữa đúng thời hạn.

• Cập nhật lịch sử sửa chữa xe và viết báo cáo sự cố.

• Cập nhật lịch sử bảo trì thiết bị, cũng như duy trì một môi trường làm việc an toàn và ngăn nắp.

• Tối ưu hóa hiệu quả công việc bằng cách đề xuất phương án liên quan đến máy móc và thiết bị.

• Tham gia vào các dự án cải tiến chất lượng dịch vụ sửa chữa.

• Hỗ trợ đào tạo nhân viên mới (nếu cần).

Yêu cầu:

• Tốt nghiệp trung cấp trở lên các ngành có liên quan.

• Từ 6 tháng kinh nghiệm ở vị trí tương đương trong ngành xe máy, ô tô hoặc các lĩnh vực liên quan.

• Sử dụng máy tính thành thạo.

• Kỹ năng giao tiếp, làm việc nhóm và giải quyết vấn đề tốt.

Responsibilities

1. Digital Strategy & Campaign Management

• Develop and execute a comprehensive digital marketing strategy aligned with Dat Bike's brand goals and business objectives.

• Plan, execute, and optimize campaigns across key channels, including:

  • Email marketing

  • Social media platforms

  • Display advertising

  • SEO/SEM

• Oversee campaign budgets to maximize ROI while meeting brand objectives.

2. Performance Analysis & Optimization

• Measure and analyze the performance of all digital marketing campaigns against KPIs (e.g., store test rides, website traffic, conversions, ROI).

• Use advanced data analysis to identify trends, uncover opportunities, and refine strategies for better performance.

• Design and execute A/B tests and conversion experiments to continuously improve key metrics.

• Evaluate customers behavior across digital channels and touchpoints, leveraging insights to enhance user journeys and optimize engagement.

• Create detailed reports and dashboards to communicate performance insights to stakeholders.

3. Collaboration & Stakeholder Management

• Coordinate and manage partnerships with agencies and external vendors to execute campaigns effectively.

• Evaluate emerging technologies and propose innovative solutions for digital growth.

4. Content & Social Media Management

• Design, build, and maintain an engaging social media presence.

• Collaborate with internal teams to create compelling content for various platforms, ensuring brand consistency and high user engagement.

• Develop creative growth strategies to enhance brand visibility and user acquisition.

Requirements:

Qualifications

• Bachelor’s or Master’s degree in Marketing, Business, or a related field.

• At least 5 years of experience in digital marketing or advertising.

Skills & Competencies

• Proficiency in marketing tools (e.g., Google Analytics, Looker Studio, Excel Pivot).

• Strong understanding of web design; digital platforms principles and user experience.

• Analytical skills to evaluate customer journeys and identify trends.

• Exceptional problem-solving, communication, and project management abilities.

• Experience managing budgets and working with content and design teams.

Mindset

• Results-driven with a passion for innovation and continuous learning.

• Ability to work in a fast-paced startup environment and adapt to evolving priorities.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Develop and execute strategic sales plans to achieve sales targets and revenue goals.

• Lead, motivate, and mentor a team of B2B sales representatives to deliver exceptional performance.

• Cultivate and maintain strong relationships with dealers, providing support and guidance to ensure alignment with Dat Bike's brand and values.

• Identify new business opportunities and partnerships to drive growth and market penetration in South Vietnam.

• Stay abreast of market trends, competitor activities, and customer feedback to inform sales strategies and product development efforts.

• Analyze sales data and generate reports to track performance, identify trends, and make data-driven decisions.

• Collaborate cross-functionally with marketing, operations, and product teams to ensure seamless execution of sales initiatives and alignment with company objectives.

Requirements

• Minimum 3 years of experience with proven track record of success in sales management, preferably in the automotive, consumer electronics, or related industry in similar positions.

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Strong leadership skills with the ability to inspire and motivate a team to achieve ambitious goals.

• Excellent communication, negotiation, and interpersonal skills.

• Strategic thinker with the ability to analyze market data and identify opportunities for growth.

• Willingness to travel within the region as needed.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

1. Customer Service Operations

• Manage customer service teams to deliver consistent, high-quality support across all channels (online and offline).

• Establish and enforce service standards and protocols to enhance customer satisfaction.

• Ensure alignment in customer service delivery between Dat Bike retail operations and dealership partners.

• Partner with sales, product, marketing, and operations teams to ensure a unified approach to resolving customer concerns and enhancing experiences.

• Act as a central point of contact between Dat Bike and dealerships to maintain service and experience standards.

• Handle escalated customer issues and ensure their timely and satisfactory resolution.

2. Customer Satisfaction & Performance Management

• Monitor, analyze, and report on customer satisfaction metrics (CSAT, NPS) to evaluate service effectiveness.

• Identify root causes of customer dissatisfaction and develop action plans to address them.

• Track performance trends and implement continuous improvement initiatives to meet satisfaction goals.

• Develop and maintain systems for logging, tracking, and resolving customer complaints.

3. Customer Experience (CX) Management

• Design and optimize the end-to-end customer journey across all touchpoints, ensuring a seamless and delightful experience.

• Gather and analyze customer feedback to uncover pain points and opportunities for improvement.

• Collaborate with marketing, product, and operations teams to implement CX enhancements.

• Develop CX strategies to improve brand loyalty and advocacy.

4. Training & Development

• Design and deliver training programs to enhance customer service skills and product knowledge for internal teams and dealership partners.

• Evaluate training effectiveness and update materials to address emerging challenges and customer needs.

Requirements

• Minimum of 5 years of experience in customer service and/or customer experience management, preferably in a retail or dealership setting.

• Proven track record in improving customer satisfaction and experience metrics (CSAT, NPS).

• Bachelor’s degree in Business Administration, Customer Experience, Marketing, or a related field.

• Strong leadership and team management skills.

• Excellent problem-solving, analytical, and project management abilities.

• Proficiency in customer service software, CX tools, and CRM systems.

• Outstanding communication and interpersonal skills.

• Customer-obsessed mindset with a passion for creating exceptional experiences.

• Proactive, innovative, and detail-oriented.

• Adaptable and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

1. Sales and Growth

• Drive retail sales by developing and executing effective sales strategies aligned with company goals.
  Monitor store performance metrics and lead initiatives to boost sales and profitability.

• Collaborate with marketing and regional sales teams to ensure store activities align with regional growth strategies.

2. Retail Operations Management

• Oversee day-to-day operations of sales, service, and spare parts at the store level, ensuring efficient workflows and adherence to company standards.

• Manage inventory levels, minimize stockouts, and optimize stock rotation for spare parts to ensure customer demands are met.

• Implement and refine operational processes, aiming to streamline activities across sales, service, and parts departments for optimal efficiency.

3. Customer Experience (CX)

• Create a welcoming, engaging, and efficient retail environment that prioritizes customer satisfaction.

• Build and train a high-performing, customer-focused team dedicated to delivering an outstanding experience at every touchpoint.

• Handle customer inquiries, complaints, and feedback with professionalism and empathy, turning customer interactions into brand loyalty.

4. Process Building and Optimization

• Establish retail processes for sales, service, and spare parts management to ensure consistency and scalability as the business grows.

• Identify opportunities for process improvement and implement changes to enhance operational efficiency.

5. Reporting and Analytics

• Track, analyze, and report on store performance metrics, including sales, customer satisfaction, and operational efficiency.

• Use data insights to inform decision-making and support continuous improvement in all areas of store performance.

Requirements

• Bachelor's degree in Business, Retail Management, or a related field.

• Minimum of 5 years of experience in automotive industry or in selling physical tech products, with proven track record to meet and exceed goals.

• Experience managing multi-service retail environments (sales, service, and spare parts) is a strong advantage.

• Demonstrated expertise in customer experience management and team leadership.

• Superb critical thinking and problem solving skills.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Excellent communication and interpersonal skills, with the ability to inspire and develop a high-performing team.

• Versatile and results driven.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Ability to travel (10-30%) required.

• Fluent in Vietnamese; proficiency in English is a plus.

Locations

South of Vietnam

Responsibility 

1. Sales Management:

• Oversee and manage sell-in and sell-out processes within the region to ensure sales targets are met.

• Work with dealers and D2C stores to optimize sales performance and customer experience.

• Develop and implement strategies to increase sales and market share in the region.

2. Dealer & Distribution Network:

• Identify, win, and onboard new dealers to expand the regional distribution network.

• Maintain strong relationships with existing dealers, ensuring they have the support and resources needed to succeed.

• Monitor dealer performance and provide guidance to improve sales results.

3. Marketing & Promotions:

• Plan and execute regional marketing campaigns to drive brand awareness and sales.

• Collaborate with the marketing team to tailor national campaigns to the region's specific needs.

• Monitor and analyze the effectiveness of marketing campaigns, adjusting strategies as necessary.

4. Reporting & Analysis:

• Provide regular sales reports and market analysis to the Head of Sales.

• Monitor sales performance against targets and propose corrective actions as needed.

• Analyze market trends and competitor activities to inform sales strategies.

Requirements 

• Bachelor's degree in Business Administration, Marketing, or a related field.

• 5+ year experience in similar position, preferably within the automotive/motorcycle or tech industry.

• Strong understanding of both B2B and B2C sales processes.

• Experience in managing dealer/distributor networks and direct-to-consumer channels.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to analyze sales data and market trends to drive strategic decisions.

• Results-oriented with a proven track record of meeting or exceeding sales targets.

• Willingness to travel within the region as required (50%-70%).

Responsibility 

1. Strategic Operations

• Develop and implement frameworks to monitor and optimize efficiency, compliance, and customer experience across retail and dealership operations.

• Design and refine processes and policies to align with corporate identity, operational standards, and financial controls.

• Lead the optimization of DMS and SAP systems, addressing inefficiencies and driving automation to improve performance.

2. Monitoring and Compliance

• Conduct audits and evaluations to ensure operational excellence and strict adherence to policies.

• Analyze data to identify trends, root causes of inefficiencies, and opportunities for strategic improvements.

• Drive and oversee the implementation of corrective actions, ensuring measurable and sustainable results.

3. Continuous Improvement

• Revamp existing processes and policies to adapt to business growth and changing demands.

• Collaborate with key stakeholders to ensure smooth integration and adoption of improved practices.

• Lead initiatives to enhance system efficiency, process automation, and performance tracking, ensuring alignment with long-term strategic goals.

Requirements 

• At least 5 years of working experience in retail operations management.

• Proven expertise in process design, compliance monitoring, and operational optimization.

• Strong leadership and analytical skills with a strategic mindset.

• Excellent critical thinking and problem solving skills.

• Excellent communication skills, capable of influencing stakeholders at all levels.

• Proficiency in data analysis, reporting tools, and enterprise systems.

• Systematic, data driven, and entrepreneurial approach to accomplishing tasks with far fewer resources than a big company would have.

• Bias for action; self-starter approach to challenging the status quo.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Bachelor’s degree in Business Administration, Operations Management, or Information Systems.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibility 

Sales Planning & Forecasting

• Develop and manage sales forecasts based on historical data, market trends, and business objectives.

• Align sales projections with supply chain and finance to ensure optimal inventory levels.

• Adjust plans dynamically based on real-time performance and demand shifts.

Inventory Allocation

• Allocate inventory for retail and dealership channels based on sales forecasts.

• Monitor stock levels and ensure timely distribution to avoid shortages or excess inventory.

• Collaborate with supply chain and logistics teams to optimize stock availability.

Fulfillment Management

• Oversee the end-to-end order fulfillment process, ensuring timely and accurate delivery.

• Monitor delivery compliance for retail and dealership channels.

• Work closely with logistics and sales teams to address fulfillment issues and optimize delivery timelines.

• Ensure seamless coordination between sales orders, inventory, and logistics to enhance customer satisfaction.

Sales Performance Reporting

• Track and analyze sales performance across daily, weekly, monthly, and quarterly periods.

• Prepare comprehensive reports with insights for leadership decision-making.

• Monitor key performance indicators (KPIs) and recommend actionable improvements.

Incentive & Bonus Reconciliation

• Calculate and track sales incentives and bonuses for sales teams and dealerships.

• Ensure accurate reconciliation of incentive programs and compliance with policies.

• Work closely with finance and HR to process incentive payments efficiently.

System Management

• Oversee sales transaction accuracy within DMS and ERP systems (SAP, CRM).

• Ensure seamless execution of sales orders, promotions, and incentive programs.

• Provide system support and coordinate with IT for troubleshooting and enhancements.

Requirements 

• 5+ years of experience in sales planning or a related field.

• Strong analytical skills with experience in sales forecasting and performance analysis.

• Proficiency in Excel, Google Sheets, and data visualization tools (Power BI, Tableau).

• Familiarity with sales management systems such as DMS, SAP, or CRM tools.

• Detail-oriented with strong organizational and problem-solving skills.

• Ability to collaborate cross-functionally and thrive in a fast-paced environment.

Responsibility 

• Develop and implement sales policies: Design, implement, and continuously improve sales policies to ensure consistency, efficiency, and compliance across all sales operations.

• Sales process optimization: Identify inefficiencies in sales processes and implement solutions to improve speed, accuracy, and productivity. Standardize workflows to enhance team efficiency.

• CRM & system management: Maintain, optimize, and enhance the CRM system, ensuring data accuracy, usability, and integration with other tools. Provide support to the sales team for CRM-related issues and improvements.

• Process management: Develop, document, and refine standard operating procedures (SOPs) for sales operations. Ensure consistency and scalability of sales processes.

Requirements 

• Bachelor's degree in Business, Economics, Data Analytics, or a related field.

• 2+ years of experience in sales operations, CRM management, or process optimization roles.

• Strong analytical skills with proficiency in Excel, Google Sheets, and data visualization tools (e.g., Tableau, Power BI).

• Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot, or equivalent) and sales process automation.

• Excellent problem-solving skills and attention to detail.

• Strong communication and stakeholder management abilities.

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Be responsible for P&L at the store.

• Implement all operational policies and procedures to achieve the business goals.

• Achieve and exceed sales goals through store operations and effectively product pitch.

• Control store expenses, including staffing, supplies, and services.

• Oversee the operations and appearance of the store (opening, closing, security, cleaning, merchandising, inventory), ensuring facility maintenance and store presentation adhere to the brand standard.

• Manage customer experience at the store, providing test ride and exceptional customer service to visitors/customers

• Manage customer escalation quickly and effectively.

• Analyze data to improve sales and customer experience at the store.

• Work with the Marketing team for marketing activities at the store.

• Recruit, train, and develop employees ensuring all positions are filled in a timely manner and consistently perform to company standards.

Requirements

• 2+ years of experience in similar positions with proven track record to meet and exceed goals from MWG, FPT

• Can think critically and extract signals from noises quickly

• Goals driven

• Excellent interpersonal and verbal skills

• Superb organizing and operational skills

• Highly detail-oriented

• Able to work both individually and in a team environment

• Hi-tech, consumer goods, or automotive industry experience is a plus

• Personal laptop is preferred

Nhiệm Vụ 

• Tư vấn, giải đáp các thắc mắc của khách hàng về sản phẩm xe máy điện qua hệ thống tổng đài hotline, chat, email.

• Phối hợp với bộ phận khác để giải quyết các vấn đề của khách hàng sau khi mua hàng.

• Cập nhật thông tin, nhu cầu của khách hàng vào hệ thống CRM (Zendek, Jira).

• Khảo sát sự hài lòng của khách hàng hàng tháng.

• Làm xoay ca (8h) từ 7h - 21h.

Requirements

• Tối thiểu 1 năm kinh nghiệm vị trí Nhân viên chăm sóc khách hàng, ưu tiên kinh nghiệm làm việc tại Call center, hoặc các công ty tư vấn trực tuyến, các công ty có sử dụng hệ thống CRM.

• Giao tiếp và khả năng thuyết phục tốt.

• Có thể giao tiếp và đọc hiểu văn bản Tiếng Anh.

• Tốt nghiệp THPT trở lên.

• Tuổi: 19 - 30.

Mô Tả Công Việc

Công việc về hỗ trợ đại lý

• Đào tạo nhân sự tại các đại lý về kiến thức sản phẩm xe máy điện Dat Bike, điểm nổi bật và các giá trị cốt lõi của thương hiệu.

• Hướng dẫn nhân viên đại lý về kỹ năng bán hàng, giúp họ nắm vững quy trình và phương pháp giới thiệu sản phẩm, tư vấn khách hàng hiệu quả.

• Triển khai các chương trình bán hàng tại đại lý và thực hiện theo kế hoạch đã được cấp trên phê duyệt.

• Giữ mối liên hệ tốt với đại lý, đồng hành cùng đại lý trong các hoạt động kinh doanh và xây dựng mối quan hệ bền vững.

Công việc về doanh số

• Giám sát và đánh giá hiệu quả bán hàng tại các đại lý, theo dõi các chỉ số kinh doanh, đề xuất cải tiến để tăng trưởng doanh số nếu cần thiết.

• Đảm bảo đạt được doanh số đã được giao, xây dựng và đề xuất kế hoạch bán hàng phù hợp để tối ưu hóa hiệu quả kinh doanh tại đại lý. Thực hiện các hoạt động giới thiệu xe qua các hình thức như Sự Kiện Lái Thử bên ngoài.

• Báo cáo định kỳ về tình hình kinh doanh và hiệu quả bán hàng cho quản lý cấp trên.

Khác

• Linh hoạt di chuyển khi có yêu cầu công tác để hỗ trợ các đại lý mới.

Yêu Cầu

• Trình độ học vấn: Tốt nghiệp Đại Học, Cao Đẳng chuyên ngành Kinh doanh, Marketing…

• Có tối thiểu 1 năm kinh nghiệm về bán hàng, ưu tiên các lĩnh vực ô tô, xe máy, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Kỹ năng giao tiếp tốt, truyền đạt và đào tạo dễ hiểu, thu hút.

• Tinh thần làm việc chủ động, trách nhiệm cao và khả năng làm việc độc lập.

• Sẵn sàng đi công tác theo yêu cầu.

Responsibilities

Building training material:

• Compile and improve training deck on product knowledge, operating procedures and policies, and sales support tools for Salesforce and CS to enhance the quality of training and optimize team productivity.

• Build standards for effective sales processes and perfect stores according to company orientation.

Compile and prepare Tests after training:

• Organize training sessions.

• Plan and prepare to organize periodic training sessions upon request from the company.

• Proactively work and connect with relevant departments, ensuring the training plan is implemented properly, fully, and effectively.

Evaluate effectiveness after training.

• Analyze training's KPIs, report post-training results & propose improvement solutions.

• Conduct periodic reviews and assessments to have plans to screen and develop the appropriate sales force according to the company's operations.

• Propose effective training methods (offline, online).

Other tasks are assigned by the Line Manager.

Requirements

• Graduated from university or college 

• Minimum of 3 years of experience in retail training, with priority given to the automobile, motorbike, and electronics industry.

• English skills (in advanced)

• Proactively organize and arrange work and interact and coordinate across departments.

• Skill in training and training material design.

• Skills in organizing, handling objections, and resolving situations.

• Open-mind in improvement, and changes, and be enthusiastic and responsible for work.

• Can travel on business as required.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Nhiệm vụ

• Tư vấn về sản phẩm xe máy điện của Dat Bike cho khách hàng tại các cửa hàng.

• Tìm kiếm khách hàng tiềm năng.

• Giải đáp thắc mắc và tư vấn cho khách hàng về các thông số kỹ thuật, chương trình khuyến mãi, chương trình hậu mãi.

• Chăm sóc khách hàng tiềm năng cho đến khi khách hàng mua hàng.

• Cập nhật thông tin khách hàng lên hệ thống CRM.

Yêu cầu

• Tốt nghiệp THPT trở lên.

• Có tối thiểu 6 tháng kinh nghiệm về bán hàng, ưu tiên các lĩnh vực ô tô, xe máy, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Chăm chỉ, có tinh thần cầu tiến, ham học hỏi và có thái độ tốt.

• Có khả năng giao tiếp tốt và biết tạo dựng mối quan hệ.

• Có kỹ năng sắp xếp tổ chức và quản lí thời gian.

Địa điểm làm việc

• Miền Bắc: 186 Đ. Trương Định, Hai Bà Trưng, Hà Nội

• Miền Đông Nam Bộ: 1229 Phạm Văn Thuận, TP Biên Hòa, Đồng Nai

• TP. Hồ Chí Minh: Tú Xương (Q3), Kha Vạn Cân (TĐ)

Nhiệm vụ

• Tư vấn về sản phẩm xe máy điện của Dat Bike trên các kênh online.

• Tìm kiếm khách hàng tiềm năng.

• Giải đáp thắc mắc và tư vấn cho khách hàng về các thông số kỹ thuật, chương trình khuyến mãi, chương trình hậu mãi.

• Chăm sóc khách hàng tiềm năng cho đến khi khách hàng mua hàng.

• Cập nhật thông tin khách hàng lên hệ thống CRM.

Yêu cầu

• Tốt nghiệp THPT trở lên.

• Sử dụng máy tính thành thạo.

• Có tối thiểu 6 tháng kinh nghiệm về bán hàng ưu tiên các lĩnh vực xe máy, ô tô, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Kỹ năng giao tiếp và đàm phán tốt.

Nhiệm vụ

• Liên hệ, khai thác thông tin và lọc ra khách hàng tiềm năng từ data công ty cung cấp.

• Theo dõi và tư vấn cho khách hàng các thông tin về sản phẩm bằng hình thức trực tiếp và qua online.

• Giải đáp các thắc mắc của khách hàng, đáp ứng tốt nhất những nhu cầu của khách.

• Tham gia hỗ trợ thực hiện các sự kiện, công ty tổ chức để phát triển nguồn khách hàng.

• Phát triển và duy trì mối quan hệ với khách hàng theo phân công công việc của người dẫn dắt.

• Thời gian làm việc do cửa hàng trưởng sắp xếp.

Yêu cầu

• Là sinh viên năm 3, năm 4 hoặc mới ra trường thuộc chuyên ngành Marketing, Quản trị kinh doanh,...

• Không yêu cầu kinh nghiệm.

• Chăm chỉ, có tinh thần cầu tiến, ham học hỏi và có thái độ tốt.

• Có khả năng giao tiếp tốt và biết tạo dựng mối quan hệ.

• Có kỹ năng sắp xếp tổ chức và quản lí thời gian.

Địa điểm làm việc

• Store Hà Nội: 186 Đ. Trương Định, Trương Định, Hai Bà Trưng, Hà Nội