Responsibilities

• Search, evaluate and compare potential suppliers with each other in terms of quality, standard, price, capacity.

• Initially build technical standards, product quality, terms of purchase, shipping, payment with supplier before handing over to purchasing activities.

• Participate & coordinate in the development of the vehicle and its components.

• Sampling, testing and quality assessment of samples from supplier.

• Coordinate with manufacturing on assembly process, quality standards and material planning during Sourcing and product development.

• Build, update and transfer the final list of supplier & vendor information to the production & purchasing department.

• Responsible for controlling and reducing the BoM cost of the vehicle.

Requirements

• High school diploma or Bachelor’s degree in business administration, supply chain & logistics or related field preferred.

• 1+ years of experience as a Procurement Associate or in a similar position.

• Proficiency in office and purchasing software.

• Strong communication and negotiation skills.

• Good analytical and strategic thinking skills.

• Supervisory and management experience.

• Attention to detail.

Location

• Dat Bike Factory, CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

Planning

• Lead the S&OP cycle including data collection, running pre-S&OP and monthly S&OP meetings.

• Continually review the S&OP process to ensure it continues to be up-to-date with current best practice and suitable for business needs.

• Coordinate with Warehouse, Production and Purchasing to establish production schedules to meet customer needs while ensuring that raw materials are available to support production.

• Analyze current inventory levels and identifying trends to determine when additional inventory should be ordered.

• Develop planning tools and framework to determine material requirement and material stock projection.

• Seek and recommend solutions to overcome issues arising in order to meet production requirements and address operational risks.

Purchasing:

• Developing and implementing purchasing strategies.

• Managing daily purchasing activities, supervising staff, and allocating tasks.

• Managing supplier relations and negotiating contracts, prices, timelines, etc.

• Maintaining the supplier database, purchase records, and related documentation.

• Coordinating with inventory control to determine and manage inventory needs.

• Ensuring that all procured items meet the required quality standards and specifications.

• Preparing cost estimates and managing budgets.

• Working to improve purchasing systems and processes.

• Training new employees in the purchasing process and how to use the purchasing system.

Requirements

• Bachelor's or Graduate's Degree in related field.

• 5+ years of experience in materials planning, purchasing, supply chain or a related position.

• Strong organizational and time management skills.

• Good communication skills, both verbal and written.

• Proficiency in Office software and material management systems (Odoo, MRP, SAP etc…)

• Strong analytical and problem-solving skills.

• English is a must.

Location

• Dat Bike Factory, CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Oversee the entire order fulfillment process, from order receipt to delivery.

• Coordinate with various departments, including Sales, Warehouse, Logistics, and Customer Service, to ensure timely and accurate order processing.

• Process procedures, issue sales invoices, deliver vehicles to customers

• Prepare and maintain detailed reports on fulfillment activities, key metrics, and process improvements.

• Resolve any fulfillment-related issues, such as delays, errors, or customer complaints, in a timely and effective manner.

• Implement and optimize fulfillment processes to improve speed, accuracy, and customer satisfaction.

• Work with technology solutions to manage order tracking and fulfillment systems.

Requirements

• Experience in Sales,  Business Administration, Supply Chain Management, or a related field.

• Proven experience in a fulfillment or logistics role.

• Strong organizational skills and attention to detail.

• Excellent communication and interpersonal skills.

• Ability to solve complex problems and make decisions under pressure.

• Familiarity with inventory management and order fulfillment software.

Location

• Dat Bike Factory, CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Prepare and oversee the implementation of Process Failure Modes and Effects Analysis (PFMEA), Control Plan, involved in Design Failure Modes and Effects Analysis (DFMEA), and Process Flow Diagrams (PFD) for both existing and future products.

• Conducting time and motion studies, as well as designing fixtures, tables, and trolley bins to enhance efficiency and minimize waste in the production line.

• Develop, implement, and optimize manufacturing processes to ensure efficient and high-quality electric vehicle assembly.

• Conducting root cause analysis and implementing corrective actions for process deviations to maintain consistency in production.

• Monitor and improve the overall quality of the production process through continuous analysis and refinement.

• Collect, analyze, and interpret production data to identify trends and areas for improvement.

• Prepare detailed reports on process performance and present findings to senior management.

• Utilize statistical tools for process capability studies and to ensure process stability.

• Preparing detailed reports on process performance and presenting findings to management for informed decision-making.

• Utilizing statistical tools for process capability studies and to ensure process stability.

• Overseeing the installation, calibration, and maintenance of production equipment to ensure uninterrupted operation.

• Manage process improvement projects from conception through implementation, developing project plans, timelines, and budgets.

• Working with the supply chain team to ensure timely procurement of materials and components, as well as evaluating and selecting suppliers based on quality and reliability.

• Coordinating with the Quality Assurance team to develop and refine quality assurance protocols, ensuring alignment with production processes.

• Develop preventive maintenance schedules to minimize downtime and ensure equipment reliability.

• Ensure all team members adhere to company policies and procedures, fostering a collaborative and positive work environment.

• Coordinate cross-functional teams to ensure project milestones are met and production goals are achieved.

• Should be responsible for Implementation of ISO9001, ISO14001 & ISO45001

Requirements

• Process Engineering professional with experience in Mechanical/Automobile/Industrial  Engineering categories who has high technical expertise and an outstanding business acumen and is willing to partner with the organization in innovation and excellence.

• Have an ability to work effectively in cross functional teams.

• Have an ability to communicate effectively with clarity, both in direction and in details 

• Have an ability to execute and deliver on commitments, identify risks early and proactively mitigate them. 

• Good Verbal and written communication.

• Excellent Technical skills and knowledge.

• An ability to work under pressure and Manage multiple priorities.

Responsibilities

• Performing assigned product manufacturing and assembly tasks.

• Conducting quality checks on the functionality of parts and components.

• Adding finishing touches to the appearance of components.

• Optimizing production efficiency by adjusting machinery and equipment settings as needed.

• Performing minor repairs and reporting breakdowns in a timely manner.

• Keeping equipment maintenance logs, as well as maintaining a safe and tidy work environment.

• Updating productivity records and writing incident reports, if relevant.

• Training and supervising new employees.

• Collaborating with other departments to complete production orders on time.

• Complying with internal policies and industry regulations.

Requirements

• Bachelor’s degree in mechanical engineering, electric engineering, automobile engineering.

• Knowledge of production processes in a related automobile industry preferred.

• Extensive experience in performing quality control procedures and meeting production standards.

• Working knowledge of computers and office software.

• Strong technical and mechanical aptitude.

• Excellent organizational and time management abilities.

• Great communication and collaboration skills.

• Keen attention to detail and problem-solving techniques.

Job overview

As the IPQC & FQC Battery/Circuit Engineer at Dat Bike, you play a pivotal role in ensuring the seamless operation of manufacturing processes and maintaining product quality standards. You will be responsible for identifying and resolving manufacturing issues, collaborating with cross-functional teams, and driving continuous improvement initiatives. Your expertise in quality management, problem-solving, and leadership will be instrumental in achieving operational excellence and upholding the company's reputation for delivering high-quality electric vehicles.

Responsibilities

• Monitor the assembly line processes to ensure compliance with established quality protocols. Implement Quality gates whenever and wherever necessary.

• Conduct routine inspections of battery components and assembled battery packs to ensure they meet quality standards.

• Support the implementation of corrective and preventive actions.

• Ensure updated MIS report (battery line) & Receive and evaluate technical changes.

• Ensure updated control plan for Battery and Circuit Assemblies.

• Document test results and compare them with quality standards.

• Maintain accurate and detailed records of inspection results, test data, and non-conformance reports.

• Utilize measurement tools and techniques to verify product specifications.

• Collect data from various stages of the Battery and Circuit assembly line.

• Analyze data to identify trends, deviations, and areas for improvement.

• Confirm defect from FQC and feedback to battery line and Electric Circuit line. 

• Implement Q-gate monitoring data checkpoint.

• Coordinate bug handling in battery line & Coordinate with SCM team to handle non-conforming goods.

• Identify any process variations and take corrective actions as needed. Report any non-conforming products and assist in root cause analysis.

• Oversee the final inspection and testing of  batteries, and electronic assemblies.

• Support the implementation of ISO 9001, ISO 14001 and ISO 45001 standards to ensure    compliance with regulations.

Requirements

• Bachelor's degree in engineering from Automotive/ Mechanical/ Mechatronics/ Electrical/ Electronics, or relevant related fields.

• 3+ years in an automotive manufacturing background with experience in process improvement required especially in the Quality department.

• Excellent analytical abilities, technical writing ability and comprehensive understanding of quality standards and Final Inspection requirements.

• Good Communication in English.

• Independant player with strong interpersonal skills, hands-on and data driven, be able to adapt to the dynamic working environment, creative mindset in problem solving.

Job overview

As the In Process Quality Control Technician at Dat Bike, you play a pivotal role in ensuring the seamless operation of manufacturing processes and maintaining product quality standards. You will be responsible for identifying and resolving manufacturing issues, collaborating with cross-functional teams, and driving continuous improvement initiatives. Your expertise in quality management, problem-solving, and leadership will be instrumental in achieving operational excellence and upholding the company's reputation for delivering high-quality electric vehicles.

Responsibilities

• Identify defects and non-conformities during the Vehicle Assembly and Subline process.

• Document findings using appropriate tools and systems.

• Report issues to relevant supervisors and quality engineers.

• Conduct regular in-process inspections and testing of electric vehicle components and assemblies and Sub Assemblies.

• Ensure compliance with defined quality standards and specifications.

• Record and report inspection results accurately and promptly.

• Collect and analyze quality data to identify trends and areas for improvement.

• Assist in the preparation of quality reports and metrics.

• Use statistical tools to interpret data and suggest corrective actions.

• Verify that all processes comply with internal and external quality standards.

• Ensure adherence to safety and regulatory requirements.

• Participate in audits and inspections conducted by internal and external parties.

• Support continuous improvement initiatives to enhance product quality and process efficiency.

• Provide feedback and suggestions for process failure modes based on inspection findings.

• Participate in root cause analysis and problem-solving activities.

• Support the implementation of ISO 9001, ISO 14001 and ISO 45001 standards to ensure    compliance with regulations.

Requirements

• Bachelor’s degree in Engineering from Automotive/ Mechatronics/ Mechanical/ Electrical/ Electronics Field.

• 1-2  years in an automotive manufacturing background required with experience in process improvement required.

• Excellent analytical abilities, technical writing ability and comprehensive understanding of quality tools.

• Basic Communication in  English.

• Team player with strong interpersonal skills, hands-on and data driven, be able to adopt to the dynamic working environment, creative mindset in problem solving.

Job overview

As the Incoming Quality Technician at Dat Bike, you play a pivotal role in ensuring the seamless operation of manufacturing processes and maintaining product quality standards. You will be responsible for identifying and resolving manufacturing issues, collaborating with cross-functional teams, and driving continuous improvement initiatives. Your expertise in quality management, problem-solving, and leadership will be instrumental in achieving operational excellence and upholding the company's reputation for delivering high-quality electric vehicles.

Responsibilities

• Strong part acceptance criteria knowledge

• Create and implement departmental processes such as control and reaction plans to protect factory’s quality & delivery and forge excellent cross-functional relationships with supplier chain team

• React immediately to any supplier-related abnormality with a sense or urgency bringing an interim solution to the affected process while the supportive team analyze the root cause in parallel

• Close interaction with the supply chain team & suppliers to align requirements and expectations. Goal is to develop supplier on achieving a solid quality output with a proactive mindset

• Work with suppliers to create new manufacturing techniques when necessary to meet design and process requirements

• Perform supplier audits and assessments. Develop process improvement plans and drive immediate implementation; monitor and maintain performance metrics

• Participate on investigation for supplier quality issues to determine root cause, identify and implement corrective actions, drive sustained long-term permanent and preventive actions

• Develop quality plans, design test methods and gages, identify potential failure modes and process weaknesses and drive corrective actions

•  Support the implementation of ISO 9001, ISO 14001 and ISO 45001 standards to ensure    compliance with regulations.

Requirements

• Bachelor’s degree in Engineering from Automotive/ Mechatronics/ Mechanical/ Electrical/ Electronics Field.

• 1-2 years in an automotive manufacturing background required with experience in process improvement required.

• Ability to read and interpret schematics and drawings and an in-depth knowledge of quality standards and specifications.

• Excellent analytical abilities, technical writing ability and comprehensive understanding of quality toolbox.

• Ability to develop an improvement plan for suppliers to achieve desired results and avoid affecting factory’s performance.

• Basic Communication in  English.

• Team player with strong interpersonal skills, hands-on and data driven, be able to adopt to the dynamic working environment, creative mindset in problem solving.

Responsibilities

• Daily check the operating status of machines: Air compressors, conveyor belts, production machines (automatic laser welding machines, automatic battery sorting machines, battery chargers, automatic glue filling machines).

• Perform preventive maintenance for machines as scheduled.

• Evaluate equipment functionality, recommend spare part for preventive maintenance and spare part need to repair machines.

• Monitor inventory and replacement plans.

• Troubleshooting and make reporting.

• Make document  for  operation , check and maintenance instructions as required.

• Backup PLC, HMI, Ac Servo, Inverter parameter for new machine.

• Programming PLC when additional equipment is installed during the improvement process.

• Perform calibration of torque tools.

• And other tasks as required.

Requirements

• Graduated from college or university majoring in: Automation, mechatronics, control engineering, industrial automation.

• At least 1 year of experience in maintaining and troubleshooting production machines.

• Good reading and understanding of electrical engineering drawings, and knowledge of industrial equipment control.

• PLC programming capability: Mitsubishi PLC connection with HMI, AC servo, inverter.

• Good communication and time management skills.

• Honest, eager to learn, careful, hard-working.

Responsibilities

• SaaS and ERP Administration: Oversee the deployment, management, and operational performance of various SaaS platforms and the company’s ERP system. Ensure these tools meet business needs, are leveraged for maximum efficiency, and are seamlessly integrated.

• ERP Strategy and Management: Develop and execute strategies for the ERP system to ensure it supports business processes across R&D, manufacturing, and distribution effectively. This includes managing customizations, updates, and module deployments to enhance business operations.

• Vendor Management: Manage relationships with SaaS providers, ERP vendors, hardware suppliers, and other technology partners. This involves negotiating contracts, SLAs, and pricing while ensuring vendor performance aligns with our business objectives.

• Hardware and Software Management: Oversee procurement, setup, maintenance, and inventory of computing devices (laptops, desktops) and accessories, ensuring alignment with company needs and security policies.

• Security and Compliance: Implement and monitor security measures for cloud-based systems, ERP data, and physical devices. Ensure compliance with industry standards and regulations for information security and data privacy.

• IT Strategy and Planning: Lead the development and execution of an overarching IT strategy that incorporates cloud solutions, ERP optimization, efficient computing device use, and eliminating unnecessary on-premise hardware.

• Cross-functional Collaboration: Work closely with various departments to enhance productivity, efficiency, and product quality through technology solutions. Ensure the ERP system and IT resources are fully integrated across business processes.

• Technical Support and Training: Provide leadership to the IT team, ensuring end-users receive effective support and training on computing devices, SaaS products, ERP system, and IT best practices.

• Budget Management: Develop and manage the IT budget with a focus on cost-effective resource allocation for SaaS products, ERP system, and computing hardware/software.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field. A Master’s degree is preferred.

• Minimum of 5 years of experience in IT management, with a significant focus on SaaS platforms, ERP systems, and hardware/software management in a tech or manufacturing environment.

• Deep understanding of ERP systems, including administration, customization, and integration with other business systems.

• Comprehensive knowledge of SaaS products, cloud services, IT security principles, and computer hardware/software management.

• Demonstrated experience in vendor management, including contract negotiations and SLA management for both services and physical products.

• Strong leadership skills with a track record of managing IT projects, teams, and technology infrastructures to support business goals.

• Excellent problem-solving, organizational, and communication skills.

• Up-to-date with the latest industry trends, technologies, and best practices in cloud computing, ERP administration, hardware management, and IT security.

Locations

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Manage after-sales services (bike servicing/support, support queries).

• Supervise and monitor daily activities of customer service operations.

• Investigate customers' problems and find solutions, ensuring that customer feedback are heard and acted upon.

• Handle major incidents that cannot be resolved by agents.

• Ensure all cases are solved within the required time-frame following the company’s SOPs.

• Develop and implement service policies, and communicate these to staff and customers.

• Manage and reconcile CRM databases, and identify issues on data and statistics.

• Communicate with other departments to resolve problems and expedite work.

• Ensure team Key Performance Indicators as required.

• Assist in hiring, training, and coaching of customer service associates.

Requirements

• Bias for action; self-starter approach to challenging the status quo;

• At least 2 years of experience in customer service and 1+ year experienced as Customer Service Team Lead position;

• Critical thinking and good problem solving skills.

• Must be good at English both written and spoken.

• Proficient knowledge of customer service, and standard office practices, processes and procedures.

• Experience in working with CRM and omni-channel systems (Salesforce, Jira, Zendesk).

• Detail-oriented.

• Outstanding communication and negotiation abilities.

• Outstanding organizational and leadership skills.

• A results-oriented approach.

• Ability to work autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Hi-tech industry experience is a plus.

Responsibilities

New Client Acquisition

• Identify and pursue new B2B sales opportunities in ride-hailing markets, corporate, and wholesale.

• Proactively research, reach out to, and establish relationships with key decision-makers in target sectors to generate new business.

• Develop and maintain a robust pipeline of qualified B2B leads.

End-to-End Deal Management

• Lead the entire sales cycle, from prospecting to deal closure, ensuring a smooth and professional experience for clients.

• Prepare and present proposals and negotiate terms that align with Dat Bike’s product offerings and business goals.

• Secure partnerships with new clients, converting leads into long-term revenue sources for Dat Bike.

Market Analysis and Strategy Development

• Analyze market trends, competitor activity, and customer needs to identify high-potential sales opportunities.

• Develop strategic plans and sales forecasts for B2B sales, supporting Dat Bike’s goals for growth in new business channels.

• Adapt strategies based on feedback and evolving industry trends to improve conversion rates and deal success.

Sales Tracking and Reporting

• Track and report on sales activities, deal progress, and revenue results to provide clear visibility on B2B channel performance.

• Maintain accurate and up-to-date records in CRM software and regularly report on KPIs to support data-driven decision-making.

Requirements

• Bachelor’s degree in Business, Sales, Marketing, or related field.

• 3-5 years of experience in B2B sales, with a proven track record of generating new business and closing sales in a relevant industry.

• Exceptional skills in prospecting, networking, and closing deals with corporate clients, wholesalers, or export customers.

• Strong communication, negotiation, and interpersonal skills with the ability to build trust with new clients.

• Highly organized and proactive, with a goal-oriented mindset and the ability to thrive in a new role with minimal existing structure.

• Fluent in Vietnamese; proficiency in English is a plus.

Nhiệm Vụ 

• Tư vấn, giải đáp các thắc mắc của khách hàng về sản phẩm xe máy điện qua hệ thống tổng đài hotline, chat, email.

• Phối hợp với bộ phận khác để giải quyết các vấn đề của khách hàng sau khi mua hàng.

• Cập nhật thông tin, nhu cầu của khách hàng vào hệ thống CRM (Zendek, Jira).

• Khảo sát sự hài lòng của khách hàng hàng tháng.

• Làm xoay ca (8h) từ 7h - 21h.

Requirements

• Tối thiểu 1 năm kinh nghiệm vị trí Nhân viên chăm sóc khách hàng, ưu tiên kinh nghiệm làm việc tại Call center, hoặc các công ty tư vấn trực tuyến, các công ty có sử dụng hệ thống CRM.

• Giao tiếp và khả năng thuyết phục tốt.

• Có thể giao tiếp và đọc hiểu văn bản Tiếng Anh.

• Tốt nghiệp THPT trở lên.

• Tuổi: 19 - 30.

Responsibilities

Sales Management:

• Oversee and manage sell-in and sell-out processes within the region to ensure sales targets are met.

• Work with dealers and D2C stores to optimize sales performance and customer experience.

• Develop and implement strategies to increase sales and market share in the region.

Dealer & Distribution Network:

• Identify, win, and onboard new dealers to expand the regional distribution network.

• Maintain strong relationships with existing dealers, ensuring they have the support and resources needed to succeed.

• Monitor dealer performance and provide guidance to improve sales results.

Marketing & Promotions:

• Plan and execute regional marketing campaigns to drive brand awareness and sales.

• Collaborate with the marketing team to tailor national campaigns to the region's specific needs.

• Monitor and analyze the effectiveness of marketing campaigns, adjusting strategies as necessary.

Reporting & Analysis:

• Provide regular sales reports and market analysis to the Head of Sales.

• Monitor sales performance against targets and propose corrective actions as needed.

• Analyze market trends and competitor activities to inform sales strategies.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.

• 5+ year experience in similar position, preferably within the automotive/motorcycle or tech industry.

• Strong understanding of both B2B and B2C sales processes.

• Experience in managing dealer/distributor networks and direct-to-consumer channels.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to analyze sales data and market trends to drive strategic decisions.

• Results-oriented with a proven track record of meeting or exceeding sales targets.

• Willingness to travel within the region as required (50%-70%).

Locations

1. The North Region (From Da Nang to the Northern)

2. The South Region (From Quang Nam to the Southern)

Responsibilities

1. Sales and Growth

• Drive retail sales by developing and executing effective sales strategies aligned with company goals.
  Monitor store performance metrics and lead initiatives to boost sales and profitability.

• Collaborate with marketing and regional sales teams to ensure store activities align with regional growth strategies.

2. Retail Operations Management

• Oversee day-to-day operations of sales, service, and spare parts at the store level, ensuring efficient workflows and adherence to company standards.

• Manage inventory levels, minimize stockouts, and optimize stock rotation for spare parts to ensure customer demands are met.

• Implement and refine operational processes, aiming to streamline activities across sales, service, and parts departments for optimal efficiency.

3. Customer Experience (CX)

• Create a welcoming, engaging, and efficient retail environment that prioritizes customer satisfaction.

• Build and train a high-performing, customer-focused team dedicated to delivering an outstanding experience at every touchpoint.

• Handle customer inquiries, complaints, and feedback with professionalism and empathy, turning customer interactions into brand loyalty.

4. Process Building and Optimization

• Establish retail processes for sales, service, and spare parts management to ensure consistency and scalability as the business grows.

• Identify opportunities for process improvement and implement changes to enhance operational efficiency.

5. Reporting and Analytics

• Track, analyze, and report on store performance metrics, including sales, customer satisfaction, and operational efficiency.

• Use data insights to inform decision-making and support continuous improvement in all areas of store performance.

Requirements

• Bachelor's degree in Business, Retail Management, or a related field.

• Minimum of 5 years of experience in automotive industry or in selling physical tech products, with proven track record to meet and exceed goals.

• Experience managing multi-service retail environments (sales, service, and spare parts) is a strong advantage.

• Demonstrated expertise in customer experience management and team leadership.

• Superb critical thinking and problem solving skills.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Excellent communication and interpersonal skills, with the ability to inspire and develop a high-performing team.

• Versatile and results driven.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Ability to travel (10-30%) required.

• Fluent in Vietnamese; proficiency in English is a plus.

Locations

South of Vietnam

Mô Tả Công Việc

Công việc về hỗ trợ đại lý

• Đào tạo nhân sự tại các đại lý về kiến thức sản phẩm xe máy điện Dat Bike, điểm nổi bật và các giá trị cốt lõi của thương hiệu.

• Hướng dẫn nhân viên đại lý về kỹ năng bán hàng, giúp họ nắm vững quy trình và phương pháp giới thiệu sản phẩm, tư vấn khách hàng hiệu quả.

• Triển khai các chương trình bán hàng tại đại lý và thực hiện theo kế hoạch đã được cấp trên phê duyệt.

• Giữ mối liên hệ tốt với đại lý, đồng hành cùng đại lý trong các hoạt động kinh doanh và xây dựng mối quan hệ bền vững.

Công việc về doanh số

• Giám sát và đánh giá hiệu quả bán hàng tại các đại lý, theo dõi các chỉ số kinh doanh, đề xuất cải tiến để tăng trưởng doanh số nếu cần thiết.

• Đảm bảo đạt được doanh số đã được giao, xây dựng và đề xuất kế hoạch bán hàng phù hợp để tối ưu hóa hiệu quả kinh doanh tại đại lý. Thực hiện các hoạt động giới thiệu xe qua các hình thức như Sự Kiện Lái Thử bên ngoài.

• Báo cáo định kỳ về tình hình kinh doanh và hiệu quả bán hàng cho quản lý cấp trên.

Khác

• Linh hoạt di chuyển khi có yêu cầu công tác để hỗ trợ các đại lý mới.

Yêu Cầu

• Trình độ học vấn: Tốt nghiệp Đại Học, Cao Đẳng chuyên ngành Kinh doanh, Marketing…

• Có tối thiểu 1 năm kinh nghiệm về bán hàng, ưu tiên các lĩnh vực ô tô, xe máy, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Kỹ năng giao tiếp tốt, truyền đạt và đào tạo dễ hiểu, thu hút.

• Tinh thần làm việc chủ động, trách nhiệm cao và khả năng làm việc độc lập.

• Sẵn sàng đi công tác theo yêu cầu.

Responsibility 

Sales Operations:

• Fulfillment: Monitor PIF order delivery as FIFS rules for retail and dealership channel, and communicate effectively to the Sales team. Follow from the SO creation (bike, accessory) to completed delivery.

• Report: Ensure data accuracy from DMS system, actual payment, and prepare daily sales report. Tracking promotion program implementation.

• Work closely with cross-functional teams including supply chain, marketing, finance, and customer service to ensure alignment and support for sales initiatives.

• Administration support for new store opening.

• Generate reports for sales activity as needed.

Dealer & Incentive data reconciliation:

• Reconcile the data of material/labor working hours to ensure the implementation of warranty and maintenance policies.

• Incentive data tracking monthly.

System management:

• DMS management to ensure the transactions of the sales order and promotion program are executed according to the applicable conditions.

• SAP: create and manage dealer sales orders.

• Provide user support and coordinate with IT for system enhancements or issues.

Other tasks are assigned by the Line Manager.

Requirements 

• Graduated from university or college, business administration, or a relevant major.

• At least 3 years of experience in administration or supply chain and closely working with Sales Dept.

• Good communication skills and Excel skills.

• Logical thinking, detail-oriented, and problem-solving skills.

• Strong problem-solving skills and comprehensive understanding of the sales process.

• Proactive collaboration across departments.

• Open-mind and be willing to learn the new things; be enthusiastic and responsible for work.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

Building training material:

• Compile and improve training deck on product knowledge, operating procedures and policies, and sales support tools for Salesforce and CS to enhance the quality of training and optimize team productivity.

• Build standards for effective sales processes and perfect stores according to company orientation.

Compile and prepare Tests after training:

• Organize training sessions.

• Plan and prepare to organize periodic training sessions upon request from the company.

• Proactively work and connect with relevant departments, ensuring the training plan is implemented properly, fully, and effectively.

Evaluate effectiveness after training.

• Analyze training's KPIs, report post-training results & propose improvement solutions.

• Conduct periodic reviews and assessments to have plans to screen and develop the appropriate sales force according to the company's operations.

• Propose effective training methods (offline, online).

Other tasks are assigned by the Line Manager.

Requirements

• Graduated from university or college 

• Minimum of 3 years of experience in retail training, with priority given to the automobile, motorbike, and electronics industry.

• English skills (in advanced)

• Proactively organize and arrange work and interact and coordinate across departments.

• Skill in training and training material design.

• Skills in organizing, handling objections, and resolving situations.

• Open-mind in improvement, and changes, and be enthusiastic and responsible for work.

• Can travel on business as required.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Nhiệm vụ

• Tư vấn về sản phẩm xe máy điện của Dat Bike cho khách hàng tại các cửa hàng.

• Tìm kiếm khách hàng tiềm năng.

• Giải đáp thắc mắc và tư vấn cho khách hàng về các thông số kỹ thuật, chương trình khuyến mãi, chương trình hậu mãi.

• Chăm sóc khách hàng tiềm năng cho đến khi khách hàng mua hàng.

• Cập nhật thông tin khách hàng lên hệ thống CRM.

Yêu cầu

• Tốt nghiệp THPT trở lên.

• Có tối thiểu 6 tháng kinh nghiệm về bán hàng, ưu tiên các lĩnh vực ô tô, xe máy, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Chăm chỉ, có tinh thần cầu tiến, ham học hỏi và có thái độ tốt.

• Có khả năng giao tiếp tốt và biết tạo dựng mối quan hệ.

• Có kỹ năng sắp xếp tổ chức và quản lí thời gian.

Địa điểm làm việc

• Miền Bắc: 186 Đ. Trương Định, Hai Bà Trưng, Hà Nội

• Miền Đông Nam Bộ: 1229 Phạm Văn Thuận, TP Biên Hòa, Đồng Nai

• TP. Hồ Chí Minh: Tú Xương (Q3), Kha Vạn Cân (TĐ)

Nhiệm vụ

• Tư vấn về sản phẩm xe máy điện của Dat Bike trên các kênh online.

• Tìm kiếm khách hàng tiềm năng.

• Giải đáp thắc mắc và tư vấn cho khách hàng về các thông số kỹ thuật, chương trình khuyến mãi, chương trình hậu mãi.

• Chăm sóc khách hàng tiềm năng cho đến khi khách hàng mua hàng.

• Cập nhật thông tin khách hàng lên hệ thống CRM.

Yêu cầu

• Tốt nghiệp THPT trở lên.

• Sử dụng máy tính thành thạo.

• Có tối thiểu 6 tháng kinh nghiệm về bán hàng ưu tiên các lĩnh vực xe máy, ô tô, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Kỹ năng giao tiếp và đàm phán tốt.

Nhiệm vụ

• Liên hệ, khai thác thông tin và lọc ra khách hàng tiềm năng từ data công ty cung cấp.

• Theo dõi và tư vấn cho khách hàng các thông tin về sản phẩm bằng hình thức trực tiếp và qua online.

• Giải đáp các thắc mắc của khách hàng, đáp ứng tốt nhất những nhu cầu của khách.

• Tham gia hỗ trợ thực hiện các sự kiện, công ty tổ chức để phát triển nguồn khách hàng.

• Phát triển và duy trì mối quan hệ với khách hàng theo phân công công việc của người dẫn dắt.

• Thời gian làm việc do cửa hàng trưởng sắp xếp.

Yêu cầu

• Là sinh viên năm 3, năm 4 hoặc mới ra trường thuộc chuyên ngành Marketing, Quản trị kinh doanh,...

• Không yêu cầu kinh nghiệm.

• Chăm chỉ, có tinh thần cầu tiến, ham học hỏi và có thái độ tốt.

• Có khả năng giao tiếp tốt và biết tạo dựng mối quan hệ.

• Có kỹ năng sắp xếp tổ chức và quản lí thời gian.

Địa điểm làm việc

• Store Hà Nội: 186 Đ. Trương Định, Trương Định, Hai Bà Trưng, Hà Nội