Mô tả công việc

• Tính toán kỹ thuật triển khai các ý tưởng từ đội thiết kế công nghiệp và cấp trên để đảm bảo đúng hình dáng, kế cấu, sức bền.

• Triển khai các bản vẽ kỹ thuật, bản vẽ quy trình lắp ráp sản phẩm bằng SolidWorks.

• Liên lạc trực tiếp với nhà cung cấp và các nhóm liên quan tới sản phẩm đang làm.

• Hỗ trợ đội làm mẫu và làm tài liệu đánh giá sản phẩm mẫu.

• Giải quyết các vấn đề phát sinh trong quá trình sản xuất.

Yêu cầu công việc

• Có ít nhất 2 năm kinh nghiệm ở vị trí tương đương

• Sử dụng thành thạo SolidWorks ( ưu tiên các ứng viên có chứng chỉ cấp từ SolidWorks)

• Am hiểu quy trình gia công

• Nắm rõ các tiêu chuẩn trong sản xuất: quy trình lắp ráp, dung sai lắp ráp, vật liệu…

• Làm việc Teamworks

Địa điểm làm việc

Nhà máy Dat Bike, KCN Tân Bình, Tây Thạnh, Tân Phú, TP HCM

Responsibilities

1. Recruitment and Talent Acquisition (70%)

   • Lead end-to-end recruitment processes for up to Leader level of Back Office and Manufacturing team, including job analysis, posting, sourcing, screening, interviewing, and onboarding.

   • Develop and implement effective recruitment strategies to attract high-quality candidates.

   • Build and maintain a robust talent pipeline for critical roles within the company.

   • Collaborate with department managers to understand workforce needs and provide tailored recruitment solutions.

   • Conduct regular market research to stay updated on hiring trends and competitive salary benchmarks.

2. Operator Management (25%)

   • Oversee and ensure compliance in attendance tracking and reporting.

   • Prepare and manage employment contracts and other required documentation for the Operator team.

   • Maintain and update personnel files, ensuring accuracy and adherence to legal requirements.

3. Others (5%)

   • Support HR operations by managing administrative tasks such as maintaining HR databases, preparing reports, and handling internal documentation.

   • Contribute to the development and implementation of HR policies and procedures.

Qualifications and Skills

• Bachelor’s degree in Human Resources or a related field (Business Administration, English Major is preferred).

• 3-5 years of experience in HR, with a strong focus on recruitment and talent acquisition.

• Proven ability to manage high-volume recruitment activities with exceptional results.

• Solid understanding of recruitment practices, and HR compliance requirements.

• Proficiency in HR management systems and G-suite (Gmail, Calendar, Docs, Sheet, Form,…).

• Excellent communication, negotiation, and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Good communication in English.

Location

Dat Bike Factory, CN10, Tan Binh Industrial Park, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Oversee the entire order fulfillment process, bike servicing process from order receipt to delivery.

• Plan shipments based on product availability and requests from Sales team or CS team

• Ensure the quality of the shipment (quality of bikes, related documents, quality of bike delivery vendors).

• Develop initiatives to optimize logistics cost.

• Build logistics processes and automations on the company platform to manage order status effectively to ensure timely deliveries.

• Build logistics vendor database.

• Prepare and maintain detailed reports on logistics activities (fullfillment and bike servicing), key metrics, and process improvements.

• To lead and inspire a high performing and engaged order management team

• Schedule shifts for logistics staff.

Requirements

• Bias for action; self-starter approach to challenging the status quo.

• Critical thinking and excellent problem solving skills.

• At least 3 years of experience in supply chain or logistics field.

• Experience in working with SAP, Misa

• Highly detail-oriented.

• Strong communication and negotiation abilities.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Hi-tech, consumer goods, or automotive industry experience is a plus.

Location

• Dat Bike Factory, CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Work closely with Sales team to arrange delivery to customers, ensuring timely and efficient delivery

• Collaborate with the Customer Service (CS) Team to pick up and e-bikes from customers

• Manage and track e-bike inventory, ensuring accurate reporting and reconciliation

• Identify and resolve any logistical issues or discrepancies that may arise during delivery or pickup

• Develop and maintain strong relationships with internal stakeholders, including Sales and Customer Service Teams

• Provide exceptional customer service by responding promptly to customer inquiries and concerns

• Maintain accurate records of delivery and pickup activities, including documentation of any issues or exceptions

• Participate in regular inventory management meetings to ensure accurate inventory levels and optimize logistics operations

• Identify opportunities for process improvement and implement changes as needed

• Other tasks

- Build report Tracking lead time delivery, tracking cost and mistake of logistic vendor. Suggestion and improve Logistic process, Logistics SOP

- Contribute and/or lead projects/tasks as assigned by the Warehouse & Logistics Manager

Requirements

• Bias for action; self-starter approach to challenging.

• Critical thinking and excellent problem solving skills.

• 2 years of experience in supply chain or logistics field.

• Highly detail-oriented.

• Strong communication and negotiation abilities.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Experience in working with ERP, Odoo is a plus.

• Hi-tech, consumer goods, or automotive industry experience is a plus.

Location

• Dat Bike Factory, CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Developing and implementing purchasing strategies.

• Research potential vendors and negotiate prices.

• Work with management to identify supply needs.

• Recommend solutions to existing processes to reduce waste and increase quantity.

• Record and assess all materials quality, movement, and expenditure.

• Manage the distribution of supplies in the organization.

• Monitor inventory levels and access to the material.

• Managing daily purchasing activities and allocating tasks.

• Collaborate with management to plan forecasting models.

• Oversee and support subordinates and new employees.

• Prepare and file detailed records on procurement activity, quantity, and vendors.

Requirements 

• Bachelor’s degree in Supply Chain Management or relevant field.

• 3+ years’ experience in a similar role.

• CPM or APICS certification preferred.

• Proven managerial experience is a bonus.

• Solid understanding of supply chain and inventory management systems. Ex: SAP, Odoo…

• Advanced knowledge of forecasting and budgeting processes.

• Communicate effectively with excellent interpersonal skills, fostering collaboration with internal teams and external suppliers.

• Analytical mind with excellent problem-solving abilities.

• Strong planning and organizational skills.

• Strong critical thinking and negotiation skills.

• Ability to work independently.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

1. Execute Leadership Directives: Implement the guidelines and strategies set forth by the  Manufacturing Head with strict adherence to timelines and objectives.

2. Strategic Planning & Implementation: Collaborate with leadership to prioritize and execute key strategic initiatives across departments.

3. Project Management: Oversee and drive timely execution of manufacturing and operational projects, ensuring high-quality outcomes and alignment with organizational goals.

4. Must Lead cross-functional teams Production, Quality, Maintenance, Manufacturing and Safety to enhance plant performance and optimize processes for improved efficiency and quality of Product.

5. Transparent Reporting: Provide clear and comprehensive updates to Manufacturing Head on project progress, risks, and resolutions.

6. Potential to Serve as a critical decision-maker for production and Quality challenges associated with 4M conditions, leveraging a strong understanding of manufacturing and business operations.

7. Communication & Alignment: Act as the executive's representative, ensuring cohesive communication with internal teams, suppliers, and external stakeholders.

8. Team Leadership: Mentor and guide production, Quality, Maintenance and Manufacturing engineering teams as per Manufacturing Head guidelines to maintain a high-performance culture, ensuring adherence to company standards and fostering innovation.

9. Change Management: Implement strategies to manage and adapt to organizational changes effectively while maintaining operational continuity.

10. Risk Mitigation: Identify and address potential risks in project execution and decision-making processes to safeguard company objectives.

Requirements

• Experience: 10-15 years in manufacturing operational leadership, or similar roles with a strong track record of successful project execution at least 8 Years of experience as a Manager in a similar automotive sector.

• Educational Background: Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Industrial, etc.) or an MBA.

• Manufacturing Expertise: Deep understanding of manufacturing operations, quality management, and plant management.

• Strategic Mindset: Ability to think critically and develop innovative solutions to complex challenges.

• Transparency & Integrity: Strong commitment to maintaining transparency and upholding ethical standards in decision-making and reporting.

• Communication Skills: Excellent English verbal and written communication skills, with the ability to effectively represent the leadership team.

• KPI-Focused: Demonstrated ability to drive and achieve key performance indicators related to project implementation and operational targets.

Responsibilities

• Prepare and oversee the implementation of Process Failure Modes and Effects Analysis (PFMEA), Control Plan, involved in Design Failure Modes and Effects Analysis (DFMEA), and Process Flow Diagrams (PFD) for both existing and future products.

• Conducting time and motion studies, as well as designing fixtures, tables, and trolley bins to enhance efficiency and minimize waste in the production line.

• Develop, implement, and optimize manufacturing processes to ensure efficient and high-quality electric vehicle assembly.

• Conducting root cause analysis and implementing corrective actions for process deviations to maintain consistency in production.

• Monitor and improve the overall quality of the production process through continuous analysis and refinement.

• Collect, analyze, and interpret production data to identify trends and areas for improvement.

• Prepare detailed reports on process performance and present findings to senior management.

• Utilize statistical tools for process capability studies and to ensure process stability.

• Preparing detailed reports on process performance and presenting findings to management for informed decision-making.

• Utilizing statistical tools for process capability studies and to ensure process stability.

• Overseeing the installation, calibration, and maintenance of production equipment to ensure uninterrupted operation.

• Manage process improvement projects from conception through implementation, developing project plans, timelines, and budgets.

• Working with the supply chain team to ensure timely procurement of materials and components, as well as evaluating and selecting suppliers based on quality and reliability.

• Coordinating with the Quality Assurance team to develop and refine quality assurance protocols, ensuring alignment with production processes.

• Develop preventive maintenance schedules to minimize downtime and ensure equipment reliability.

• Ensure all team members adhere to company policies and procedures, fostering a collaborative and positive work environment.

• Coordinate cross-functional teams to ensure project milestones are met and production goals are achieved.

• Should be responsible for Implementation of ISO9001, ISO14001 & ISO45001

Requirements

• Process Engineering professional with experience in Mechanical/Automobile/Industrial  Engineering categories who has high technical expertise and an outstanding business acumen and is willing to partner with the organization in innovation and excellence.

• Have an ability to work effectively in cross functional teams.

• Have an ability to communicate effectively with clarity, both in direction and in details 

• Have an ability to execute and deliver on commitments, identify risks early and proactively mitigate them. 

• Good Verbal and written communication.

• Excellent Technical skills and knowledge.

• An ability to work under pressure and Manage multiple priorities.

Responsibilities

• Supervise input, storage, and output of materials and finished goods, ensuring “one part, one location” storage practices.

• Maintain spares inventory for outdated models to support after-sales requirements.

• Visualize and design an efficient warehouse layout for streamlined operations.

• Conduct 100% monthly inventory audits to ensure data accuracy and stock availability.

• Implement and enforce FIFO to maintain product quality and reduce obsolescence.

• Maintain accurate counts and calculations of all inventory.

• Schedule and oversee daily activities, ensuring adherence to safety protocols and 5S practices.

• Monitor stock levels, request restocking as needed, and identify hindrances such as material delays or shortages.

• Update management regularly on inventory discrepancies and potential supply chain challenges.

• Ensure compliance with laws, guidelines, and safety standards.

• Use SAP systems to manage inventory, track shipments, and generate operational reports.

• Identify and implement opportunities for cost savings and efficiency improvements.

• Develop initiatives to optimize logistics operations and reduce waste.

• Train, mentor, and manage warehouse staff, ensuring alignment with company goals and standards.

• Promote a collaborative, safety-focused team culture.

Requirements

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field.

• Minimum of 3-4 years of experience as a Manager in warehouse operations.

• Proficiency in SAP systems for inventory and logistics management.

• Expertise in inventory auditing, counting, and calculation.

• Deep understanding of warehouse safety, 5S practices, and the FIFO concept.

• Strong organizational, communication, and leadership abilities.

• Ability to work independently in a fast-paced environment with evolving priorities.

• Experience in hi-tech, consumer goods, or the automotive industry is a plus.

• Proficiency in English communication is a plus.

Nhiệm Vụ

• Nhận lịch hàng về, kiểm tra thông tin đơn hàng, sắp xếp chỗ để, chuẩn bị nhân sự nhận hàng, chuẩn bị tem nhãn.

• Nhận hàng từ NCC: kiểm đếm số lượng đảm bảo chính xác 100% và đưa hàng vào khu vực chờ QC.

• Hoàn tất nhập kho trong vòng 24h kể từ khi có thông tin QC.

• Hàng hoá đã QC pass kiểm đếm số lượng đảm bảo chính xác 100% đưa vào khu vực lưu kho, hàng QC fail di chuyển vào khu vực chờ mua hàng xử lý.

• Phân loại và lưu kho vật tư theo lô, đảm bảo vật tư được đưa vào đúng vị trí lưu kho, cập nhật thẻ kho đầy đủ, cập nhật vị trí lưu kho vật tư lên file dữ liệu.

• Đảm bảo hàng hoá lưu kho được sắp xếp đúng quy chuẩn, quy định.

• Tuân thủ nguyên tắc FIFO "first-in, first-out", ghi nhận thẻ kho.

• Đảm bảo vệ sinh kho theo tiêu chuẩn 5S, kiểm soát khu vực làm việc, đảm bảo an toàn lao động, PCCC.

• Sắp xếp nhân sự nhận xuất vật tư, BTP và hàng hóa đầu vào, lưu kho theo từng vị trí cụ thể.

• Chịu trách nhiệm về số tồn kho chính xác so với sổ sách.

Yêu Cầu

• Tốt nghiệp ĐH các chuyên ngành liên quan Logistics, Kế toán, kiểm toán,…

• 2 năm kinh nghiệm trong quản lý kho.

• Ưu tiên có kinh nghiệm trong kho vật tư có nhiều SKU (1000 SKU).

• Kỹ năng về quản lý thời gian và công việc tốt.

• Kỹ năng làm việc nhóm và tư duy logic tốt. 

Địa Điểm

Nhà máy Dat Bike, Số 1, Đường CN10, Phường Tây Thạnh, Quận Tân Phú, TP. Hồ Chí Minh

Responsibilities

• Develop and oversee production schedules to meet daily, weekly, and monthly battery output targets.

• Monitor production progress on an hourly and daily basis, addressing deviations immediately.

• Ensure smooth implementation of the single-piece flow concept for efficient and waste-free operations.

• Guide and train members, enhancing their skills and fostering leadership qualities.

• Build and lead a high-performing team culture focused on productivity, quality, and morale.

• Implement lean manufacturing practices and Total Productive Maintenance (TPM) standards across the battery line.

• Drive compliance with PQCDSM metrics to achieve continuous improvement in production.

• Actively address and resolve production-related problems and issues to minimize disruptions.

• Collaborate with cross-functional teams (CFT) as a key member in GEMBA for on-site problem-solving.

• Enforce safety protocols and conduct regular safety audits to maintain a hazard-free work environment.

• Conduct training sessions to instill safety, operational, and quality standards among the production team.

• Prepare and present detailed reports for daily, weekly, and monthly Management Information System (MIS) reviews.

• Track and report key performance indicators, including production efficiency, quality metrics, and downtime.

• Identify and implement continuous improvement initiatives to optimize processes, reduce waste, and cut costs.

• Ensure production aligns with vehicle assembly requirements by maintaining quality and quantity standards.

• Promote a collaborative, safety-focused team culture.

Requirements

• Bachelor’s degree in Production, Automobile, Electronics, Mechanical, Electrical, or Industrial Engineering or related field.

• Minimum of 3-5 years of experience in a production management role in a manufacturing environment.

• Strong knowledge of lean manufacturing, TPM, and single-piece flow principles.

• Proven ability to lead teams, train supervisors, and foster a results-driven culture.

• Experience in problem-solving and addressing production-related challenges.

• Strong analytical, communication, and leadership skills.

• Experience in SAP or similar ERP systems for production tracking and reporting is a plus. 

• Proficiency in English communication is a plus.

Responsibilities

• Plan and manage paint shop schedules to meet daily, weekly, and monthly production targets.

• Ensure strict adherence to PQCDSM metrics across all painting operations.

• Monitor and manage the in-house painting process to achieve consistent quality and timely output.

• Coordinate with external suppliers to ensure timely and quality-compliant outsourced painting.

• Lead the implementation of Total Productive Maintenance (TPM) practices to minimize equipment downtime.

• Maintain production efficiency by promptly identifying and resolving issues in the paint shop.

• Train and mentor paint shop team members to improve skills, safety awareness, and operational discipline.

• Ensure compliance with safety standards and promote a culture of safety within the team.

• Enforce strict quality control processes to meet and exceed part specifications and reduce rework rates.

• Manage paint material inventory and ensure timely procurement to avoid production delays.

• Monitor supplier performance, address quality concerns, and maintain strong vendor relationships.

• Implement lean manufacturing practices to optimize workflows and minimize waste in painting operations.

• Prepare and present daily, weekly, and monthly performance reports for management review.

• Drive continuous improvement initiatives to enhance production quality, efficiency, and safety.

• Collaborate with the Quality Control team to address and prevent quality-related issues proactively.

• Promote a collaborative, safety-focused team culture.

Requirements

• Bachelor’s degree in Production, Automobile, Electronics, Mechanical, Electrical, or Industrial Engineering or related field.

• Minimum of 3-5 years of experience in a production leadership role, preferably in a paint shop or manufacturing environment.

• Strong understanding of PQCDSM and its application in production settings.

• Proven track record in maintaining safety standards and fostering a culture of safety.

• Knowledge of painting processes and quality assurance methodologies.

• Strong leadership, problem-solving, and communication skills.

• Experience in SAP or similar ERP systems for production planning and reporting is a plus.

• Familiarity with lean manufacturing principles and 5S practices.

• Proficiency in English communication is a plus.

Responsibilities

• Performing assigned product manufacturing and assembly tasks.

• Conducting quality checks on the functionality of parts and components.

• Adding finishing touches to the appearance of components.

• Optimizing production efficiency by adjusting machinery and equipment settings as needed.

• Performing minor repairs and reporting breakdowns in a timely manner.

• Keeping equipment maintenance logs, as well as maintaining a safe and tidy work environment.

• Updating productivity records and writing incident reports, if relevant.

• Training and supervising new employees.

• Collaborating with other departments to complete production orders on time.

• Complying with internal policies and industry regulations.

Requirements

• Bachelor’s degree in mechanical engineering, electric engineering, automobile engineering.

• Knowledge of production processes in a related automobile industry preferred.

• Extensive experience in performing quality control procedures and meeting production standards.

• Working knowledge of computers and office software.

• Strong technical and mechanical aptitude.

• Excellent organizational and time management abilities.

• Great communication and collaboration skills.

• Keen attention to detail and problem-solving techniques.

Responsibilities

1. Develop and implement inspection procedures for incoming materials and components.

2. Evaluate and approve incoming material quality based on established standards.

3. Collaborate with suppliers to resolve quality issues and improve material quality.

4. Maintain records of inspections, test results, and supplier performance.

5. Monitor and inspect in-process manufacturing to ensure compliance with quality standards.

6. Identify and address quality issues during the production process.

7. Implement corrective and preventive actions to resolve in-process quality issues.

8. Conduct regular audits of manufacturing processes to ensure adherence to quality protocols.

9. Lead the implementation of ISO 9001, ISO 14001 and ISO 45001 standards to ensure compliance with regulations.

10. Work towards achieving a Scrap Rate (SPR) greater than 95% on both Battery and Vehicle production lines.

11. Oversee final product inspections before delivery to customers.

12. Ensure that all finished products meet quality and safety standards.

13. Manage the resolution of any final product quality issues before shipment.

14. Document and report final inspection results and quality metrics.

15. Implement measures to capture defects at the incoming stage to prevent line disruptions.

16. Proactively work to reduce field issues and scrap costs by implementing checkpoints based on manufacturing and field issues.

17. Develop and maintain a skill matrix associated with the role to ensure effective performance.

18. Possess expertise in Fit & Finish, IPQC, PFMEA, FMEA, Internal Auditing, PPAP, Problem Solving Analysis, 8D Analysis, 7 QC Tools, and Statistical Process Control.

19. Demonstrate strong leadership qualities, including the ability to direct and interact effectively with people.

20. Foster a positive work environment, resolve conflicts, and maintain composure under pressure.

21. Uphold standards, manage tasks effectively, and pursue goals with a focus on producing quality output.

Requirements

• Bachelor's degree in Engineering or related field; Master's degree preferred. Proven track record of managing incoming quality, in-process quality, and final quality control.

• 10-15 years of experience in quality assurance, preferably in the automotive or electric vehicle manufacturing industry.

• Proficient in quality control tools and techniques (e.g., SPC, FMEA, root cause analysis).

• Strong understanding of quality management systems and standards (e.g., ISO 9001).

• Strong knowledge of quality management principles, methodologies, and tools.

• Proven experience in leading cross-functional teams and driving continuous improvement initiatives.

• Excellent communication, leadership, and problem-solving skills.Certification in quality management systems (e.g., Six Sigma, Lean Manufacturing) is desirable.

Responsibilities

• Monitor the assembly line processes to ensure compliance with established quality protocols. Implement Quality gates whenever and wherever necessary.

• Conduct routine inspections of battery components and assembled battery packs to ensure they meet quality standards.

• Support the implementation of corrective and preventive actions.

• Ensure updated MIS report (battery line) & Receive and evaluate technical changes.

• Ensure updated control plan for Battery and Circuit Assemblies.

• Document test results and compare them with quality standards.

• Maintain accurate and detailed records of inspection results, test data, and non-conformance reports.

• Utilize measurement tools and techniques to verify product specifications.

• Collect data from various stages of the Battery and Circuit assembly line.

• Analyze data to identify trends, deviations, and areas for improvement.

• Confirm defect from FQC and feedback to battery line and Electric Circuit line. 

• Implement Q-gate monitoring data checkpoint.

• Coordinate bug handling in battery line & Coordinate with SCM team to handle non-conforming goods.

• Identify any process variations and take corrective actions as needed. Report any non-conforming products and assist in root cause analysis.

• Oversee the final inspection and testing of  batteries, and electronic assemblies.

• Support the implementation of ISO 9001, ISO 14001 and ISO 45001 standards to ensure compliance with regulations.

Requirements

• Bachelor's degree in engineering from Automotive/ Mechanical/ Mechatronics/ Electrical/ Electronics, or relevant related fields.

• 3+ years in an automotive manufacturing background with experience in process improvement required especially in the Quality department.

• Excellent analytical abilities, technical writing ability and comprehensive understanding of quality standards and Final Inspection requirements.

• Good Communication in English.

• Independant player with strong interpersonal skills, hands-on and data driven, be able to adapt to the dynamic working environment, creative mindset in problem solving.

Responsibilities

• Identify defects and non-conformities during the Vehicle Assembly and Subline process.

• Document findings using appropriate tools and systems.

• Report issues to relevant supervisors and quality engineers.

• Conduct regular in-process inspections and testing of electric vehicle components and assemblies and Sub Assemblies.

• Ensure compliance with defined quality standards and specifications.

• Record and report inspection results accurately and promptly.

• Collect and analyze quality data to identify trends and areas for improvement.

• Assist in the preparation of quality reports and metrics.

• Use statistical tools to interpret data and suggest corrective actions.

• Verify that all processes comply with internal and external quality standards.

• Ensure adherence to safety and regulatory requirements.

• Participate in audits and inspections conducted by internal and external parties.

• Support continuous improvement initiatives to enhance product quality and process efficiency.

• Provide feedback and suggestions for process failure modes based on inspection findings.

• Participate in root cause analysis and problem-solving activities.

• Support the implementation of ISO 9001, ISO 14001 and ISO 45001 standards to ensure    compliance with regulations.

Requirements

• Bachelor’s degree in Engineering from Automotive/ Mechatronics/ Mechanical/ Electrical/ Electronics Field.

• 1-2  years in an automotive manufacturing background required with experience in process improvement required.

• Excellent analytical abilities, technical writing ability and comprehensive understanding of quality tools.

• Basic Communication in  English.

• Team player with strong interpersonal skills, hands-on and data driven, be able to adopt to the dynamic working environment, creative mindset in problem solving.

Responsibilities

• Daily check the operating status of machines: Air compressors, conveyor belts, production machines (automatic laser welding machines, automatic battery sorting machines, battery chargers, automatic glue filling machines).

• Perform preventive maintenance for machines as scheduled.

• Evaluate equipment functionality, recommend spare part for preventive maintenance and spare part need to repair machines.

• Monitor inventory and replacement plans.

• Troubleshooting and make reporting.

• Make document  for  operation , check and maintenance instructions as required.

• Backup PLC, HMI, Ac Servo, Inverter parameter for new machine.

• Programming PLC when additional equipment is installed during the improvement process.

• Perform calibration of torque tools.

• And other tasks as required.

Requirements

• Graduated from college or university majoring in: Automation, mechatronics, control engineering, industrial automation.

• At least 1 year of experience in maintaining and troubleshooting production machines.

• Good reading and understanding of electrical engineering drawings, knowledge of industrial equipment control.

• PLC programming capability: Mitsubishi PLC connection with HMI, AC servo, inverter.

• Good communication and time management skills.

• Honest, eager to learn, careful and hard-working.

Responsibilities  

• Schedule meetings and plan the day for the Manufacturing Head.

• Prepare minutes of meetings, key notes, and gather feedback & Ensure timely communication and follow-up on action items from meetings.

• Translate Vietnamese to English and English to Vietnamese & Interpret meetings held in Vietnamese, Interpret conversations between the team and the Manufacturing Head.

• Translate documents and proposals between English and Vietnamese.

• Assist in operations, process planning, and understanding basic manufacturing processes.

• Push the team to work efficiently and effectively, ensuring deadlines are met.

• Gather and analyze data from team members and present it to the Manufacturing Head.

• Prepare, compare, and interpret proposals, converting them into presentation formats.

• Draft management presentations as required.

• Evaluate proposals for accuracy and completeness before presenting them.Properly follow the Management Information System (MIS) and provide reports to the Manufacturing Head.

• Prepare daily planning, follow-up schedules, and inform the Manufacturing Head of feedback.

• Maintain confidentiality in all matters related to the Manufacturing Head.

• Communicate effectively with internal and external stakeholders.

• Assist in administrative tasks as needed. Handle travel arrangements and logistics for the Manufacturing Head. Organize and maintain files and records.

• Ensure the Manufacturing Head is well-prepared for meetings and presentations & Compile relevant documents and data needed for meetings.

• Suggest improvements to existing processes to enhance efficiency & Implement new procedures as directed by the Manufacturing Head.

• Act as a liaison between the Manufacturing Head and other staff members & Ensure clear and effective communication of directives and feedback.

Requirements 

• Bachelor’s degree in Business Administration, Industrial Engineering, or a related field. Certifications in translation or interpretation are advantageous.

• 5-8 years of experience as an assistant to foreigners, preferably in a manufacturing or Industrial setting. Experience in translating and interpreting between Vietnamese and English in professional settings.

• Must be fluent in Vietnamese and English.Proficiency in additional languages is a plus.

• Strong understanding of basic manufacturing processes with Excellent communication and interpersonal skills.

• Strong organizational and time-management skills with Ability to push the team for efficient and effective work.

• Proficient in preparing and presenting proposals and reports.

• High level of confidentiality and professionalism.

• Proficient in Google Workspace (Doc, Sheets, Slides).

Location 

Dat Bike factory , No.1 CN10, Tan Binh, Tay Thanh, Tan Phu District, Ho Chi Minh City  

Nhiệm vụ: 

• Sửa chữa và cập nhật báo cáo các lỗi về xe máy (tại nơi bảo trì).

• Kiểm tra chất lượng cấu kiện và thành phần trước khi thay thế.

• Phối hợp với Sản xuất và R&D để hoàn thành việc sửa chữa đúng thời hạn.

• Cập nhật lịch sử sửa chữa xe và viết báo cáo sự cố.

• Cập nhật lịch sử bảo trì thiết bị, cũng như duy trì một môi trường làm việc an toàn và ngăn nắp.

• Tối ưu hóa hiệu quả công việc bằng cách đề xuất phương án liên quan đến máy móc và thiết bị.

• Tham gia vào các dự án cải tiến chất lượng dịch vụ sửa chữa.

• Hỗ trợ đào tạo nhân viên mới (nếu cần).

Yêu cầu:

• Tốt nghiệp trung cấp trở lên các ngành có liên quan.

• Từ 6 tháng kinh nghiệm ở vị trí tương đương trong ngành xe máy, ô tô hoặc các lĩnh vực liên quan.

• Sử dụng máy tính thành thạo.

• Kỹ năng giao tiếp, làm việc nhóm và giải quyết vấn đề tốt.

Responsibilities

1. Digital Strategy & Campaign Management

• Develop and execute a comprehensive digital marketing strategy aligned with Dat Bike's brand goals and business objectives.

• Plan, execute, and optimize campaigns across key channels, including:

  • Email marketing

  • Social media platforms

  • Display advertising

  • SEO/SEM

• Oversee campaign budgets to maximize ROI while meeting brand objectives.

2. Performance Analysis & Optimization

• Measure and analyze the performance of all digital marketing campaigns against KPIs (e.g., store test rides, website traffic, conversions, ROI).

• Use advanced data analysis to identify trends, uncover opportunities, and refine strategies for better performance.

• Design and execute A/B tests and conversion experiments to continuously improve key metrics.

• Evaluate customers behavior across digital channels and touchpoints, leveraging insights to enhance user journeys and optimize engagement.

• Create detailed reports and dashboards to communicate performance insights to stakeholders.

3. Collaboration & Stakeholder Management

• Coordinate and manage partnerships with agencies and external vendors to execute campaigns effectively.

• Evaluate emerging technologies and propose innovative solutions for digital growth.

4. Content & Social Media Management

• Design, build, and maintain an engaging social media presence.

• Collaborate with internal teams to create compelling content for various platforms, ensuring brand consistency and high user engagement.

• Develop creative growth strategies to enhance brand visibility and user acquisition.

Requirements:

Qualifications

• Bachelor’s or Master’s degree in Marketing, Business, or a related field.

• At least 5 years of experience in digital marketing or advertising.

Skills & Competencies

• Proficiency in marketing tools (e.g., Google Analytics, Looker Studio, Excel Pivot).

• Strong understanding of web design; digital platforms principles and user experience.

• Analytical skills to evaluate customer journeys and identify trends.

• Exceptional problem-solving, communication, and project management abilities.

• Experience managing budgets and working with content and design teams.

Mindset

• Results-driven with a passion for innovation and continuous learning.

• Ability to work in a fast-paced startup environment and adapt to evolving priorities.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

1. Community Engagement

   • Develop and execute a community engagement plan to grow active and loyal members in Dat Bikers Group and other online platforms.

   • Foster discussions, respond to inquiries, and encourage member participation to create a positive, engaging environment.

2. Social Media Management

   • Manage social media content and activities across relevant platforms, ensuring alignment with brand voice and strategy.

   • Collaborate with the Content Lead to create, curate, and post engaging content tailored to community interests.

   • Identify opportunities to leverage user-generated content (UGC) to promote brand stories.

3. Seeding & Campaign Activation

   • Seed compelling content into the group to spark organic conversations and encourage sharing.

   • Support marketing campaigns and events by integrating them into the community's conversations, ensuring members feel involved and valued.

4. Customer Insights & Support Collaboration

   • Monitor group discussions to identify customer pain points, trends, and feedback, and relay these insights to the Product and Customer Service teams.

   • Collaborate with internal teams to ensure users' questions and concerns are addressed promptly and effectively.

5. Moderation & Sentiment Management

   • Oversee and moderate member posts, comments, and group dynamics to maintain a positive, safe, and respectful environment.

   • Monitor group sentiment and provide insights to improve community experience and engagement.

6. Performance Analysis

   • Track and analyse key metrics such as member growth, engagement rates, and sentiment.

   • Prepare regular reports with actionable insights to refine strategies and improve performance.

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.

• At least 4 years of experience in social media management, community engagement, or a similar role.

• Strong understanding of social media platforms, particularly Facebook groups, and best practices for community building.

• Exceptional interpersonal and communication skills with a creative flair for engaging content.

• Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

• Passionate about community building, customer relationships, and driving brand loyalty.

• Analytical mindset with the ability to interpret data and optimize strategies based on insights.

• Proficiency in written and spoken English.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

• Develop and execute strategic sales plans to achieve sales targets and revenue goals.

• Lead, motivate, and mentor a team of B2B sales representatives to deliver exceptional performance.

• Cultivate and maintain strong relationships with dealers, providing support and guidance to ensure alignment with Dat Bike's brand and values.

• Identify new business opportunities and partnerships to drive growth and market penetration in South Vietnam.

• Stay abreast of market trends, competitor activities, and customer feedback to inform sales strategies and product development efforts.

• Analyze sales data and generate reports to track performance, identify trends, and make data-driven decisions.

• Collaborate cross-functionally with marketing, operations, and product teams to ensure seamless execution of sales initiatives and alignment with company objectives.

Requirements

• Minimum 3 years of experience with proven track record of success in sales management, preferably in the automotive, consumer electronics, or related industry in similar positions.

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Strong leadership skills with the ability to inspire and motivate a team to achieve ambitious goals.

• Excellent communication, negotiation, and interpersonal skills.

• Strategic thinker with the ability to analyze market data and identify opportunities for growth.

• Willingness to travel within the region as needed.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

1. Customer Service Operations

• Manage customer service teams to deliver consistent, high-quality support across all channels (online and offline).

• Establish and enforce service standards and protocols to enhance customer satisfaction.

• Ensure alignment in customer service delivery between Dat Bike retail operations and dealership partners.

• Partner with sales, product, marketing, and operations teams to ensure a unified approach to resolving customer concerns and enhancing experiences.

• Act as a central point of contact between Dat Bike and dealerships to maintain service and experience standards.

• Handle escalated customer issues and ensure their timely and satisfactory resolution.

2. Customer Satisfaction & Performance Management

• Monitor, analyze, and report on customer satisfaction metrics (CSAT, NPS) to evaluate service effectiveness.

• Identify root causes of customer dissatisfaction and develop action plans to address them.

• Track performance trends and implement continuous improvement initiatives to meet satisfaction goals.

• Develop and maintain systems for logging, tracking, and resolving customer complaints.

3. Customer Experience (CX) Management

• Design and optimize the end-to-end customer journey across all touchpoints, ensuring a seamless and delightful experience.

• Gather and analyze customer feedback to uncover pain points and opportunities for improvement.

• Collaborate with marketing, product, and operations teams to implement CX enhancements.

• Develop CX strategies to improve brand loyalty and advocacy.

4. Training & Development

• Design and deliver training programs to enhance customer service skills and product knowledge for internal teams and dealership partners.

• Evaluate training effectiveness and update materials to address emerging challenges and customer needs.

Requirements

• Minimum of 5 years of experience in customer service and/or customer experience management, preferably in a retail or dealership setting.

• Proven track record in improving customer satisfaction and experience metrics (CSAT, NPS).

• Bachelor’s degree in Business Administration, Customer Experience, Marketing, or a related field.

• Strong leadership and team management skills.

• Excellent problem-solving, analytical, and project management abilities.

• Proficiency in customer service software, CX tools, and CRM systems.

• Outstanding communication and interpersonal skills.

• Customer-obsessed mindset with a passion for creating exceptional experiences.

• Proactive, innovative, and detail-oriented.

• Adaptable and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

• Manage after-sales services (bike servicing/support, support queries).

• Supervise and monitor daily activities of customer service operations.

• Investigate customers' problems and find solutions, ensuring that customer feedback are heard and acted upon.

• Handle major incidents that cannot be resolved by agents.

• Ensure all cases are solved within the required time-frame following the company’s SOPs.

• Develop and implement service policies, and communicate these to staff and customers.

• Manage and reconcile CRM databases, and identify issues on data and statistics.

• Communicate with other departments to resolve problems and expedite work.

• Ensure team Key Performance Indicators as required.

• Assist in hiring, training, and coaching of customer service associates.

Requirements

• Bias for action; self-starter approach to challenging the status quo;

• At least 2 years of experience in customer service and 1+ year experienced as Customer Service Team Lead position;

• Critical thinking and good problem solving skills.

• Must be good at English both written and spoken.

• Proficient knowledge of customer service, and standard office practices, processes and procedures.

• Experience in working with CRM and omni-channel systems (Salesforce, Jira, Zendesk).

• Detail-oriented.

• Outstanding communication and negotiation abilities.

• Outstanding organizational and leadership skills.

• A results-oriented approach.

• Ability to work autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Hi-tech industry experience is a plus.

Responsibilities

New Client Acquisition

• Identify and pursue new B2B sales opportunities in ride-hailing markets, corporate, and wholesale.

• Proactively research, reach out to, and establish relationships with key decision-makers in target sectors to generate new business.

• Develop and maintain a robust pipeline of qualified B2B leads.

End-to-End Deal Management

• Lead the entire sales cycle, from prospecting to deal closure, ensuring a smooth and professional experience for clients.

• Prepare and present proposals and negotiate terms that align with Dat Bike’s product offerings and business goals.

• Secure partnerships with new clients, converting leads into long-term revenue sources for Dat Bike.

Market Analysis and Strategy Development

• Analyze market trends, competitor activity, and customer needs to identify high-potential sales opportunities.

• Develop strategic plans and sales forecasts for B2B sales, supporting Dat Bike’s goals for growth in new business channels.

• Adapt strategies based on feedback and evolving industry trends to improve conversion rates and deal success.

Sales Tracking and Reporting

• Track and report on sales activities, deal progress, and revenue results to provide clear visibility on B2B channel performance.

• Maintain accurate and up-to-date records in CRM software and regularly report on KPIs to support data-driven decision-making.

Requirements

• Bachelor’s degree in Business, Sales, Marketing, or related field.

• 3-5 years of experience in B2B sales, with a proven track record of generating new business and closing sales in a relevant industry.

• Exceptional skills in prospecting, networking, and closing deals with corporate clients, wholesalers, or export customers.

• Strong communication, negotiation, and interpersonal skills with the ability to build trust with new clients.

• Highly organized and proactive, with a goal-oriented mindset and the ability to thrive in a new role with minimal existing structure.

• Fluent in Vietnamese; proficiency in English is a plus.

Responsibilities

• Be responsible for P&L at the store.

• Implement all operational policies and procedures to achieve the business goals.

• Achieve and exceed sales goals through store operations and effectively product pitch.

• Control store expenses, including staffing, supplies, and services.

• Oversee the operations and appearance of the store (opening, closing, security, cleaning, merchandising, inventory), ensuring facility maintenance and store presentation adhere to the brand standard.

• Manage customer experience at the store, providing test ride and exceptional customer service to visitors/customers

• Manage customer escalation quickly and effectively.

• Analyze data to improve sales and customer experience at the store.

• Work with the Marketing team for marketing activities at the store.

• Recruit, train, and develop employees ensuring all positions are filled in a timely manner and consistently perform to company standards.

Requirements

• 2+ years of experience in similar positions with proven track record to meet and exceed goals from MWG, FPT

• Can think critically and extract signals from noises quickly

• Goals driven

• Excellent interpersonal and verbal skills

• Superb organizing and operational skills

• Highly detail-oriented

• Able to work both individually and in a team environment

• Hi-tech, consumer goods, or automotive industry experience is a plus

• Personal laptop is preferred

Location

• Vung Tau City

Nhiệm Vụ 

• Tư vấn, giải đáp các thắc mắc của khách hàng về sản phẩm xe máy điện qua hệ thống tổng đài hotline, chat, email.

• Phối hợp với bộ phận khác để giải quyết các vấn đề của khách hàng sau khi mua hàng.

• Cập nhật thông tin, nhu cầu của khách hàng vào hệ thống CRM (Zendek, Jira).

• Khảo sát sự hài lòng của khách hàng hàng tháng.

• Làm xoay ca (8h) từ 7h - 21h.

Requirements

• Tối thiểu 1 năm kinh nghiệm vị trí Nhân viên chăm sóc khách hàng, ưu tiên kinh nghiệm làm việc tại Call center, hoặc các công ty tư vấn trực tuyến, các công ty có sử dụng hệ thống CRM.

• Giao tiếp và khả năng thuyết phục tốt.

• Có thể giao tiếp và đọc hiểu văn bản Tiếng Anh.

• Tốt nghiệp THPT trở lên.

• Tuổi: 19 - 30.

Responsibilities

Sales Management:

• Oversee and manage sell-in and sell-out processes within the region to ensure sales targets are met.

• Work with dealers and D2C stores to optimize sales performance and customer experience.

• Develop and implement strategies to increase sales and market share in the region.

Dealer & Distribution Network:

• Identify, win, and onboard new dealers to expand the regional distribution network.

• Maintain strong relationships with existing dealers, ensuring they have the support and resources needed to succeed.

• Monitor dealer performance and provide guidance to improve sales results.

Marketing & Promotions:

• Plan and execute regional marketing campaigns to drive brand awareness and sales.

• Collaborate with the marketing team to tailor national campaigns to the region's specific needs.

• Monitor and analyze the effectiveness of marketing campaigns, adjusting strategies as necessary.

Reporting & Analysis:

• Provide regular sales reports and market analysis to the Head of Sales.

• Monitor sales performance against targets and propose corrective actions as needed.

• Analyze market trends and competitor activities to inform sales strategies.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.

• 5+ year experience in similar position, preferably within the automotive/motorcycle or tech industry.

• Strong understanding of both B2B and B2C sales processes.

• Experience in managing dealer/distributor networks and direct-to-consumer channels.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to analyze sales data and market trends to drive strategic decisions.

• Results-oriented with a proven track record of meeting or exceeding sales targets.

• Willingness to travel within the region as required (50%-70%).

Locations

1. The North Region (From Da Nang to the Northern)

2. The South Region (From Quang Nam to the Southern)

Responsibilities

1. Sales and Growth

• Drive retail sales by developing and executing effective sales strategies aligned with company goals.
  Monitor store performance metrics and lead initiatives to boost sales and profitability.

• Collaborate with marketing and regional sales teams to ensure store activities align with regional growth strategies.

2. Retail Operations Management

• Oversee day-to-day operations of sales, service, and spare parts at the store level, ensuring efficient workflows and adherence to company standards.

• Manage inventory levels, minimize stockouts, and optimize stock rotation for spare parts to ensure customer demands are met.

• Implement and refine operational processes, aiming to streamline activities across sales, service, and parts departments for optimal efficiency.

3. Customer Experience (CX)

• Create a welcoming, engaging, and efficient retail environment that prioritizes customer satisfaction.

• Build and train a high-performing, customer-focused team dedicated to delivering an outstanding experience at every touchpoint.

• Handle customer inquiries, complaints, and feedback with professionalism and empathy, turning customer interactions into brand loyalty.

4. Process Building and Optimization

• Establish retail processes for sales, service, and spare parts management to ensure consistency and scalability as the business grows.

• Identify opportunities for process improvement and implement changes to enhance operational efficiency.

5. Reporting and Analytics

• Track, analyze, and report on store performance metrics, including sales, customer satisfaction, and operational efficiency.

• Use data insights to inform decision-making and support continuous improvement in all areas of store performance.

Requirements

• Bachelor's degree in Business, Retail Management, or a related field.

• Minimum of 5 years of experience in automotive industry or in selling physical tech products, with proven track record to meet and exceed goals.

• Experience managing multi-service retail environments (sales, service, and spare parts) is a strong advantage.

• Demonstrated expertise in customer experience management and team leadership.

• Superb critical thinking and problem solving skills.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Excellent communication and interpersonal skills, with the ability to inspire and develop a high-performing team.

• Versatile and results driven.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Ability to travel (10-30%) required.

• Fluent in Vietnamese; proficiency in English is a plus.

Locations

South of Vietnam

Mô Tả Công Việc

Công việc về hỗ trợ đại lý

• Đào tạo nhân sự tại các đại lý về kiến thức sản phẩm xe máy điện Dat Bike, điểm nổi bật và các giá trị cốt lõi của thương hiệu.

• Hướng dẫn nhân viên đại lý về kỹ năng bán hàng, giúp họ nắm vững quy trình và phương pháp giới thiệu sản phẩm, tư vấn khách hàng hiệu quả.

• Triển khai các chương trình bán hàng tại đại lý và thực hiện theo kế hoạch đã được cấp trên phê duyệt.

• Giữ mối liên hệ tốt với đại lý, đồng hành cùng đại lý trong các hoạt động kinh doanh và xây dựng mối quan hệ bền vững.

Công việc về doanh số

• Giám sát và đánh giá hiệu quả bán hàng tại các đại lý, theo dõi các chỉ số kinh doanh, đề xuất cải tiến để tăng trưởng doanh số nếu cần thiết.

• Đảm bảo đạt được doanh số đã được giao, xây dựng và đề xuất kế hoạch bán hàng phù hợp để tối ưu hóa hiệu quả kinh doanh tại đại lý. Thực hiện các hoạt động giới thiệu xe qua các hình thức như Sự Kiện Lái Thử bên ngoài.

• Báo cáo định kỳ về tình hình kinh doanh và hiệu quả bán hàng cho quản lý cấp trên.

Khác

• Linh hoạt di chuyển khi có yêu cầu công tác để hỗ trợ các đại lý mới.

Yêu Cầu

• Trình độ học vấn: Tốt nghiệp Đại Học, Cao Đẳng chuyên ngành Kinh doanh, Marketing…

• Có tối thiểu 1 năm kinh nghiệm về bán hàng, ưu tiên các lĩnh vực ô tô, xe máy, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Kỹ năng giao tiếp tốt, truyền đạt và đào tạo dễ hiểu, thu hút.

• Tinh thần làm việc chủ động, trách nhiệm cao và khả năng làm việc độc lập.

• Sẵn sàng đi công tác theo yêu cầu.

Responsibility 

1. Strategic Operations

• Develop and implement frameworks to monitor and optimize efficiency, compliance, and customer experience across retail and dealership operations.

• Design and refine processes and policies to align with corporate identity, operational standards, and financial controls.

• Lead the optimization of DMS and SAP systems, addressing inefficiencies and driving automation to improve performance.

2. Monitoring and Compliance

• Conduct audits and evaluations to ensure operational excellence and strict adherence to policies.

• Analyze data to identify trends, root causes of inefficiencies, and opportunities for strategic improvements.

• Drive and oversee the implementation of corrective actions, ensuring measurable and sustainable results.

3. Continuous Improvement

• Revamp existing processes and policies to adapt to business growth and changing demands.

• Collaborate with key stakeholders to ensure smooth integration and adoption of improved practices.

• Lead initiatives to enhance system efficiency, process automation, and performance tracking, ensuring alignment with long-term strategic goals.

Requirements 

• At least 5 years of working experience in retail operations management.

• Proven expertise in process design, compliance monitoring, and operational optimization.

• Strong leadership and analytical skills with a strategic mindset.

• Excellent critical thinking and problem solving skills.

• Excellent communication skills, capable of influencing stakeholders at all levels.

• Proficiency in data analysis, reporting tools, and enterprise systems.

• Systematic, data driven, and entrepreneurial approach to accomplishing tasks with far fewer resources than a big company would have.

• Bias for action; self-starter approach to challenging the status quo.

• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.

• Bachelor’s degree in Business Administration, Operations Management, or Information Systems.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Responsibilities

Building training material:

• Compile and improve training deck on product knowledge, operating procedures and policies, and sales support tools for Salesforce and CS to enhance the quality of training and optimize team productivity.

• Build standards for effective sales processes and perfect stores according to company orientation.

Compile and prepare Tests after training:

• Organize training sessions.

• Plan and prepare to organize periodic training sessions upon request from the company.

• Proactively work and connect with relevant departments, ensuring the training plan is implemented properly, fully, and effectively.

Evaluate effectiveness after training.

• Analyze training's KPIs, report post-training results & propose improvement solutions.

• Conduct periodic reviews and assessments to have plans to screen and develop the appropriate sales force according to the company's operations.

• Propose effective training methods (offline, online).

Other tasks are assigned by the Line Manager.

Requirements

• Graduated from university or college 

• Minimum of 3 years of experience in retail training, with priority given to the automobile, motorbike, and electronics industry.

• English skills (in advanced)

• Proactively organize and arrange work and interact and coordinate across departments.

• Skill in training and training material design.

• Skills in organizing, handling objections, and resolving situations.

• Open-mind in improvement, and changes, and be enthusiastic and responsible for work.

• Can travel on business as required.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Nhiệm vụ

• Tư vấn về sản phẩm xe máy điện của Dat Bike cho khách hàng tại các cửa hàng.

• Tìm kiếm khách hàng tiềm năng.

• Giải đáp thắc mắc và tư vấn cho khách hàng về các thông số kỹ thuật, chương trình khuyến mãi, chương trình hậu mãi.

• Chăm sóc khách hàng tiềm năng cho đến khi khách hàng mua hàng.

• Cập nhật thông tin khách hàng lên hệ thống CRM.

Yêu cầu

• Tốt nghiệp THPT trở lên.

• Có tối thiểu 6 tháng kinh nghiệm về bán hàng, ưu tiên các lĩnh vực ô tô, xe máy, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Chăm chỉ, có tinh thần cầu tiến, ham học hỏi và có thái độ tốt.

• Có khả năng giao tiếp tốt và biết tạo dựng mối quan hệ.

• Có kỹ năng sắp xếp tổ chức và quản lí thời gian.

Địa điểm làm việc

• Miền Bắc: 186 Đ. Trương Định, Hai Bà Trưng, Hà Nội

• Miền Đông Nam Bộ: 1229 Phạm Văn Thuận, TP Biên Hòa, Đồng Nai

• TP. Hồ Chí Minh: Tú Xương (Q3), Kha Vạn Cân (TĐ)

Nhiệm vụ

• Tư vấn về sản phẩm xe máy điện của Dat Bike trên các kênh online.

• Tìm kiếm khách hàng tiềm năng.

• Giải đáp thắc mắc và tư vấn cho khách hàng về các thông số kỹ thuật, chương trình khuyến mãi, chương trình hậu mãi.

• Chăm sóc khách hàng tiềm năng cho đến khi khách hàng mua hàng.

• Cập nhật thông tin khách hàng lên hệ thống CRM.

Yêu cầu

• Tốt nghiệp THPT trở lên.

• Sử dụng máy tính thành thạo.

• Có tối thiểu 6 tháng kinh nghiệm về bán hàng ưu tiên các lĩnh vực xe máy, ô tô, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.

• Kỹ năng giao tiếp và đàm phán tốt.

Nhiệm vụ

• Liên hệ, khai thác thông tin và lọc ra khách hàng tiềm năng từ data công ty cung cấp.

• Theo dõi và tư vấn cho khách hàng các thông tin về sản phẩm bằng hình thức trực tiếp và qua online.

• Giải đáp các thắc mắc của khách hàng, đáp ứng tốt nhất những nhu cầu của khách.

• Tham gia hỗ trợ thực hiện các sự kiện, công ty tổ chức để phát triển nguồn khách hàng.

• Phát triển và duy trì mối quan hệ với khách hàng theo phân công công việc của người dẫn dắt.

• Thời gian làm việc do cửa hàng trưởng sắp xếp.

Yêu cầu

• Là sinh viên năm 3, năm 4 hoặc mới ra trường thuộc chuyên ngành Marketing, Quản trị kinh doanh,...

• Không yêu cầu kinh nghiệm.

• Chăm chỉ, có tinh thần cầu tiến, ham học hỏi và có thái độ tốt.

• Có khả năng giao tiếp tốt và biết tạo dựng mối quan hệ.

• Có kỹ năng sắp xếp tổ chức và quản lí thời gian.

Địa điểm làm việc

• Store Hà Nội: 186 Đ. Trương Định, Trương Định, Hai Bà Trưng, Hà Nội