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Về Dat Bike
About Dat Bike

Dat Bike là một start up công nghệ có sứ mệnh thúc đẩy việc chuyển đổi phương tiện giao thông xanh. Dat Bike sản xuất những chiếc xe điện với công suất và giá thành hợp lý nhất để khách hàng có thể yên tâm chuyển đổi từ xe xăng sang xe điện. Để làm được điều này, chúng tôi luôn tìm kiếm những ứng viên sáng gia cùng tham gia hành trình của mình.

Đội ngũ Dat Bike bao gồm những người trẻ tuổi, đầy tham vọng và hướng đến mục tiêu. Chúng tôi muốn phát triển Dat Bike trở thành "gã khổng lồ" trên thế giới. Hãy tham gia cùng chúng tôi nếu bạn muốn tạo ra điều gì đó tuyệt vời, từ con số 0!

Dat Bike is a technology startup whose mission is to drive mass adoption of green transportation. We make the most compelling and dependable electric bikes so that customers can just switch without making any compromises. To do this, we welcome the brightest people to join our journey.

Dat Bike team consists of young, ambitious people who are result driven. We want to grow Dat Bike to become a giant in the world. Join us if you want to make something great, from scratch!

Vị trí - Position

Team

Địa điểm - Location

Fulfillment & Logistics Lead

Responsibilities

Oversee the entire order fulfillment process, bike servicing process from order receipt to delivery.
Plan shipments based on product availability and requests from Sales team or CS team
Ensure the quality of the shipment (quality of bikes, related documents, quality of bike delivery vendors).
Develop initiatives to optimize logistics cost.
Build logistics processes and automations on the company platform to manage order status effectively to ensure timely deliveries.
Build logistics vendor database.
Prepare and maintain detailed reports on logistics activities (fullfillment and bike servicing), key metrics, and process improvements.
To lead and inspire a high performing and engaged order management team
Schedule shifts for logistics staff.

Requirements

Bias for action; self-starter approach to challenging the status quo.
Critical thinking and excellent problem solving skills.
At least 3 years of experience in supply chain or logistics field.
Experience in working with SAP, Misa
Highly detail-oriented.
Strong communication and negotiation abilities.
Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.
Hi-tech, consumer goods, or automotive industry experience is a plus.

Location

Dat Bike Factory, No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Supply Chain

TP Hồ Chí Minh

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HR Executive

Responsibilities

Hiring and Talent Acquisition
- Lead end-to-end recruitment processes for up to Leader level of Back Office and Manufacturing team, including job analysis, posting, sourcing, screening, interviewing, and onboarding.
- Develop and implement effective recruitment strategies to attract high-quality candidates.
- Build and maintain a robust talent pipeline for critical roles within the company.
- Collaborate with department managers to understand workforce needs and provide tailored recruitment solutions.
- Conduct regular market research to stay updated on hiring trends and competitive salary benchmarks.
Developing the employer branding:
- Develop and implement a recruitment brand development strategy to attract quality candidates and enhance the company's image in the labor market.
- Position the company's recruitment brand through social media channels, recruitment websites, career events and recruitment marketing activities.
- Organize recruitment events such as seminars, webinars, recruitment fairs to raise awareness of the company's brand in the candidate community.
- Manage recruitment partnerships, cooperate with universities, professional organizations, recruitment service providers to find and develop a source of quality candidates.
Training
- Develop and develop a training program on corporate culture, to raise awareness and create a cohesive, creative and effective working environment.
- Organize internal training sessions and seminars for new and existing employees on core values, vision, mission and corporate culture.
- Evaluate training effectiveness, analyze results, collect feedback and improve training programs to meet the needs and goals of corporate culture development.
- Advise and support departments in building and maintaining corporate culture values in all activities and work processes.
- Manage training materials, ensure information is updated and easily accessible to all employees.
- Coordinate with other departments (such as human resources, communications) to implement activities to connect and develop organizational culture.

TP Hồ Chí Minh

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Warehouse Accounting Executive

Nhiệm vụ

1. Công việc hằng ngày

Kiểm tra các chứng từ nhập, xuất hàng theo yêu cầu.
Nhập đầy đủ các hoá đơn đầu vào trong nước liên quan đến main warehouse vào sổ cái (tài khoản làm việc: 331).
Kiểm tra và cấn trừ các tài khoản trung gian liên quan đến hoạt động nhập, xuất kho (tài khoản làm việc 33881, 33882, 13884, 1542).
Kiểm tra tính hợp lý ghi nhận các giao dịch mua hàng nước ngoài (có tờ khai nhập khẩu) vào sổ cái và sổ kho, sổ chi tiết.
Kiểm tra tính phù hợp các hóa đơn logistics tương ứng với từng tờ khai nhập khẩu, hạch toán vào sổ chi tiết và phân bổ vào từng tờ khai nhập khẩu.
Theo dõi hàng xuất ra đi gia công, hạch toán chi phí gia công và nhập hàng sau gia công tương ứng với hệ thống và hoá đơn.

2. Công việc hằng tháng

Đối chiếu công nợ hàng hóa, nguyên vật liệu nhập và xuất ra theo định kỳ theo yêu cầu các cấp quản lý, lập báo cáo công nợ.
Thực hiện giám sát kiểm kê định kỳ (quý, nửa năm, cuối năm).

3. Công việc khác

Thực hiện thủ tục thanh lý vật tư hư hỏng theo quy trình theo tuần.

Yêu Cầu

Kiến thức chuyên môn: nguyên lý kế toán (hiểu biết về kế toán nhập, xuất, tồn kho và các nguyên tắc liên quan).
Kỹ năng tin học: thành thạo excel.
Kỹ năng giao tiếp tốt: làm việc nhiều với các bộ phận như Logistics, Warehouse, Production.
Khả năng giải quyết vấn đề: thường xuyên gặp phải tình trạng lệch kho cần kiên trì và suy nghĩ logic để tìm cách giải quyết.
Trung thực, cẩn thận.
Khả năng làm việc dưới áp lực cao.

Địa Điểm

Nhà máy Dat Bike, Số 1, Đường CN10, Phường Tây Thạnh, Quận Tân Phú, TP. Hồ Chí Minh

Accounting

TP Hồ Chí Minh

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Manufacturing Program Manager

Responsibilities

Ownership, Collaboration & Driving Results.
Be the Member of cross-functional teams Production, Quality, Warehouse, Maintenance, Manufacturing and Safety to enhance plant performance and optimize processes & complete project on scheduled timeline. Creat and implement contingency plans to address potential risks.
Identify gaps in the system and establish steps to mitigate them. Help set processes in place for efficient execution, report any red flags, and take initiatives to work with CFT to plan/mitigate/solve impediments to achieve objectives while adhering to strict deadlines/requirements on Quality, Cost & Delivery parameters.
Transparent Reporting: Provide clear and comprehensive updates to Manufacturing Head on project progress, risks, and resolutions. & also communicate project updates to stakeholders in all levels.
Team Leadership: Mentor and guide production, Quality, Maintenance and Manufacturing engineering teams as per Manufacturing Head guidelines to maintain a high-performance culture, ensuring adherence to company standards and fostering innovation.
Risk Mitigation: Identify and address potential risks in project execution and decision-making processes to safeguard company objectives.
Train team on best practices to optimize production and improve quality.
Apply lean manufacturing processes to enhance quality, reliability or Cost effectiveness.
KPI-Focused: Demonstrated ability to drive and achieve key performance indicators related to project implementation and operational targets.

Requirements

Experience: 10-15 years in manufacturing operation, or similar roles with a strong track record of successful project execution at least 8 Years of experience as a Program Manager in a similar automotive sector.
Educational Background: Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Industrial, etc.) or an MBA, PMI certification.
Manufacturing Expertise: Deep understanding of manufacturing operations, quality management, and plant management.
Strategic Mindset: Ability to think critically and develop innovative solutions to complex challenges.
Transparency & Integrity: Strong commitment to maintaining transparency and upholding ethical standards in decision-making and reporting.
Communication Skills: Excellent English verbal and written communication skills, with the ability to effectively represent the leadership team.

Manufacturing

TP Hồ Chí Minh

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Manufacturing Quality Manager

Responsibilities

Quality Strategy Development: Formulate and implement quality management strategies aligned with organizational goals. Ensure quality objectives are set and met across all departments. Identify and implement new strategies for ensuring the Supplier’s goods quality to Dat Bike

Xây dựng chiến lược chất lượng: Xây dựng và triển khai các chiến lược quản lý chất lượng phù hợp với mục tiêu của tổ chức. Đảm bảo thiết lập và đạt được các mục tiêu chất lượng trong toàn bộ các bộ phận. Xác đinh và thực hiện các chiến lược mới để đảm bảo chất lượng hàng hóa của Nhà cung cấp tới Dat Bike.

Quality management system : Ensure that the Quality management system is establish, implemented, maintained and continuously improved in accordance with ISO 9001:2015.Yearly review of QMS & Automotive systems

Hệ thống chất lượng: Đảm bảo hệ thống chất lượng được thiết lập, thực hiện, duy trì và liên tục được cải tiến phù hợp với tiêu chuẩn ISO9001:2015. Mỗi năm xem xét hệ thống QMS và xe máy.

Customer complaints: Setting up the procedure related to customer complaints solvings and CAR must be carried out to improve the products quality continuously.

Xây dựng qui trình để xử lý thiếu nại khách hàng và hành động khắc phục phòng ngừa phải được thực hiên để cải tiến chất lượng sản phẩm liên tục.

Compliance Oversight : Ensure that the company's products and processes comply with industry standards and regulations (e.g., ISO/IMS/QMS/EHS standards) and stakeholder. Carry out the process and internal audits to assure the system and the standards must be followed correctly.

Giám sát tuân thủ: Đảm bảo rằng sản phẩm và quy trình của công ty tuân thủ các tiêu chuẩn và quy định của ngành (ví dụ: tiêu chuẩn ISO/IMS/QMS/EHS) và các bên liên quan khác. Thực hiện các kiểm tra về qui trình và đánh giá nội bộ để đảm bảo hệ thống và các quy định được thực hiện đúng.

Suppliers audit and suppliers assessment carry out frequency to assure the materials/parts quality stability

Định kỳ thực hiện đánh giá và cho điểm Ncc để đảm bảo chất lượng nguyên vật liệu đầu vào.

Continuously Improvements through SPC, Optimization of Process parameters, Kaizen, Quality Circle, functioning of SGA, Implementation of Poka-Yoke, FMEA, 8D Analysis, 7 QC Tools...

Cải tiến liên tục qua SPC, tối ưu các thông số qui trình qua Kaizen, Quality Circle, chức năng SGA, thực thi Poka-Yoke, FMEA, phân tích 8D, 7 QC Tools.

Leadership: Provide direction and support to the quality team, including Quality Leads and other quality personnel. Foster a culture of continuous improvement and quality awareness.

Lãnh đạo: Cung cấp định hướng và hỗ trợ cho đội ngũ chất lượng, bao gồm Quality leads và các nhân viên chất lượng khác. Phát triển văn hóa cải tiến và nhận thức về chất lượng liên tục.

Block control: materials/products and NC management must be strictly controled as NC SOP.

Quản lý các điểm không phù hợp và sản phẩm không phù hợp/hư hỏng phải được kiểm soát như là qui trình đã qui định.

Gauges management: Manage and assure all QC/RD gauges must be calibrated and do gauge R&R ontime.

Quản lý và đảm các thiết bị đo lường phải được hiệu chuẩn và làm Guage R&R.

Issue Resolution: Address major quality issues(IQC/IPQC/FQC/SQC/CQC) and escalate unresolved problems. Facilitate root cause analysis and corrective actions.

Xử lý vấn đề: Giải quyết các vấn đề chất lượng lớn (IQC/IPQC/FQC/SQC/CQC) và xử lý các vấn đề chưa được giải quyết. Tạo điều kiện cho việc phân tích nguyên nhân gốc và các hành động khắc phục.

- Identify and address manufacturing difficulties to ensure smooth operations(Supplier Quality, Incoming Quality (IQC), In-Process Quality (IPQC), Final Quality (FQC) and Customer Quality).

Xác định và nhận dạng các khó khăn trong sản xuất để đảm bảo hoạt động trơn tru các công việc(chất lượng Ncc, chất lượng đầu vào, chất lượng trong sx, chất lượng thành phẩm và chất lượng tới khách hàng).

- Facilitate timely creation of bugs for manufacturing issues and coordinate root cause analysis, implement containment actions to prevent recurrence of manufacturing issues. Collaborate with cross-functional teams to address manufacturing bugs and provide inputs for problem-solving.

Kịp thời tạo các bugs cho các sự cố sản xuất và phân tích nguyên nhân, thực hiên các hành động kịp thời để ngăn chặn các lỗi sản xuất lặp lại, hợp tác các bộ phận khác để xác định bugs của sx và cung cấp hướng giải quyết.

Reporting to Senior Manufacturing Manager Present quality metrics(KPI), significant issues, and improvement plans to Manufacturing Head and other stakeholders.

Báo cáo tới Head của bộ phận sản xuất: Trình bày các chỉ số chất lượng (KPI), các vấn đề quan trọng và kế hoạch cải tiến cho quản lý khối sản xuất và các bên liên quan khác.

Requirements

Bachelor's degree in Mechanical, Electrical, Electronics, Automobile and Mechatronics Engineering or related field; Master's degree preferred.

Tốt nghiệp đại học ngành Cơ khí, Điện, Điện Tử, Xe gắn Máy và kỹ thuât Cơ Khí hoặc lãnh vực liên quan, ưu tiên bằng thạc sĩ.

Minimum of 8-10 years of experience in manufacturing quality management roles, preferably in the automotive or related industry.

Ít nhất 8-10 năm kinh nghiệm trong quản lý chất lương khối sản xuất, ưu tiên ngành xe máy hoặc công nghiệp liên quan.

Strong knowledge of quality management principles, methodologies, and tools(FMEA, SPC, CAPA, PDCA, 8D Analysis, 7 QC Tools, TQM, Keizen...

Hiểu biết tốt về các nguyên tắc quản lý chất lượng, các phương pháp và các công cụ sử dụng quản lý chất lượng(FEMA, SPC, CAPA, PDCA, phân tích 8D, 7 Công cụ QC, TQM, Keizen...)

Proven experience in leading cross-functional teams and driving continuous improvement initiatives.

Kinh nghiệm trong việc chỉ đạo nhóm chéo và thực hiện các sáng kiến cải tiến liên tục.

Excellent communication, leadership, and problem-solving skills.

Kỹ năng trao đổi thông tin tốt, kỹ năng lãnh đạo và giải quyết vấn đề tốt.

Certification in quality management systems (e.g., Six Sigma, Lean Manufacturing) is desirable.

Các chứng nhận về hệ thống quản lý chất lượng( 06 sigma, sản xuất tinh gọn) thì được kỳ vọng.

Proficiency in English skills.

Tiếng Anh tốt.

Manufacturing

TP Hồ Chí Minh

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Warehouse Lead

Responsibilities

Maintain and control warehouse operational activities, including staffing, KPIs, coordinate with other Departments to ensure operation.
Formulate and implement Warehouse management strategies aligned with organizational goals in short time and long time per period.
Ensure procedure and processes are up to date and executed accordingly.
Control inventory stock level by conducting cycle physical counts, reconcile with SAP system.
Responsible for input, storage and output materials, organizing warehouse, label goods, location …
Planning and monitoring inbound and outbound ensure the quality and quantity of the goods in and out.
Maintain physical condition of warehouse, plans and implements the layout when it is needed.
Build warehouse processes to manage goods arriving status effectively to ensure the process smoothly.
Ensuring all operations adhere to laws, guidelines, and ISO requirements.
Ensuring all tasks have to be done on time, right parts/materials and correct quantity.
Provide coaching and disciplining to staffs, planing, monitoring, and appraising job results.
Develop initiatives to optimize logistics cost.
Oversee the levels of our warehouse stock and request place orders to SC as needed.
Ensure inventory accuracy and issuing the monthly report to Senior Manufacturing manager and Finance team and get full responsibility to explain to top management team if any incorrect report data.

Requirements

Bachelor’s degree in logistics, supply chain, or relevant field.
Critical thinking and excellent problem solving skills.
At least 5 years of experience with Lead or Supervisor in warehouse field, automotive industry experience is a plus.
Experience in working with SAP, Jira.
Highly detail-oriented.
Strong communication and negotiation abilities.
Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.
Hi-tech, consumer goods is a plus.
Good English oral and writing ability.

Manufacturing

TP Hồ Chí Minh

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Warehouse Executive

Nhiệm Vụ

Nhận lịch hàng về, kiểm tra thông tin đơn hàng, sắp xếp chỗ để, chuẩn bị nhân sự nhận hàng, chuẩn bị tem nhãn.
Nhận hàng từ NCC: kiểm đếm số lượng đảm bảo chính xác 100% và đưa hàng vào khu vực chờ QC.
Hoàn tất nhập kho trong vòng 24h kể từ khi có thông tin QC.
Hàng hoá đã QC pass kiểm đếm số lượng đảm bảo chính xác 100% đưa vào khu vực lưu kho, hàng QC fail di chuyển vào khu vực chờ mua hàng xử lý.
Phân loại và lưu kho vật tư theo lô, đảm bảo vật tư được đưa vào đúng vị trí lưu kho, cập nhật thẻ kho đầy đủ, cập nhật vị trí lưu kho vật tư lên file dữ liệu.
Đảm bảo hàng hoá lưu kho được sắp xếp đúng quy chuẩn, quy định.
Tuân thủ nguyên tắc FIFO "first-in, first-out", ghi nhận thẻ kho.
Đảm bảo vệ sinh kho theo tiêu chuẩn 5S, kiểm soát khu vực làm việc, đảm bảo an toàn lao động, PCCC.
Sắp xếp nhân sự nhận xuất vật tư, BTP và hàng hóa đầu vào, lưu kho theo từng vị trí cụ thể.
Chịu trách nhiệm về số tồn kho chính xác so với sổ sách.

Yêu Cầu

Tốt nghiệp Cao đẳng/Đại học các chuyên ngành liên quan Logistics, Kế toán, kiểm toán,…
2 năm kinh nghiệm trong quản lý kho.
Ưu tiên có kinh nghiệm trong kho vật tư có nhiều SKU (1000 SKU).
Kỹ năng về quản lý thời gian và công việc tốt.
Kỹ năng làm việc nhóm và tư duy logic tốt.

Địa Điểm

Nhà máy Dat Bike, Số 1, Đường CN10, Phường Tây Thạnh, Quận Tân Phú, TP. Hồ Chí Minh

Manufacturing

TP Hồ Chí Minh

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Production Manager (Battery Line)

Responsibilities

Develop and oversee production schedules to meet daily, weekly, and monthly battery output targets.
Monitor production progress on an hourly and daily basis, addressing deviations immediately.
Ensure smooth implementation of the single-piece flow concept for efficient and waste-free operations.
Guide and train shift technicians and engineers, enhancing their skills and fostering leadership qualities.
Build and lead a high-performing team culture focused on productivity, quality, and morale.
Implement lean manufacturing practices, 5S, QMS, Total Productive Maintenance (TPM) standards across the battery line.
Drive compliance with PQCDSM metrics to achieve continuous improvement in production.
Actively address and resolve production-related problems and issues to minimize disruptions.
Collaborate with cross-functional teams (CFT) as a key member in GEMBA for on-site problem-solving.
Enforce safety protocols and conduct regular safety audits to maintain a hazard-free work environment.
Conduct training sessions to instill safety, operational, and quality standards among the production team.
Prepare and present detailed reports for daily, weekly, and monthly Management Information System (MIS) reviews.
Track and report key performance indicators, including production efficiency, quality metrics, and downtime.
Identify and implement continuous improvement initiatives to optimize processes, reduce waste, and cut costs.
Ensure production aligns with vehicle assembly requirements by maintaining quality and quantity standards.
Promote a collaborative, safety-focused team culture.

Requirements

Bachelor’s degree in Automobile, Electronics, Mechanical, Electrical, Background good at Battery - line knowledge about Electric Vehicle is preferred.
Minimum of 5-8 years of experience in a production management role in a manufacturing environment.
Strong knowledge of lean manufacturing, TPM, 5S, Kaizen, OKR, KPIs and single-piece flow principles.
Proven ability to lead teams, train supervisors, and foster a results-driven culture.
Experience in problem-solving and addressing production-related challenges.
Proficiency in SAP or similar ERP systems for production tracking and reporting is a plus.
Strong analytical, communication, and leadership skills.
Proficiency in English skills.

Manufacturing

TP Hồ Chí Minh

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Production Technician

Responsibilities

Performing assigned product manufacturing and assembly tasks.
Conducting quality checks on the functionality of parts and components.
Adding finishing touches to the appearance of components.
Optimizing production efficiency by adjusting machinery and equipment settings as needed.
Performing minor repairs and reporting breakdowns in a timely manner.
Keeping equipment maintenance logs, as well as maintaining a safe and tidy work environment.
Updating productivity records and writing incident reports, if relevant.
Training and supervising new employees.
Collaborating with other departments to complete production orders on time.
Complying with internal policies and industry regulations.

Requirements

Bachelor’s degree in mechanical engineering, electric engineering, automobile engineering.
Knowledge of production processes in a related automobile industry preferred.
Extensive experience in performing quality control procedures and meeting production standards.
Working knowledge of computers and office software.
Strong technical and mechanical aptitude.
Excellent organizational and time management abilities.
Great communication and collaboration skills.
Keen attention to detail and problem-solving techniques.

Manufacturing

TP Hồ Chí Minh

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Quality Lead (IQC/SQC)

Responsibilities

To chair the meeting with suppliers to settle all Technical materials/parts/components issues.
New suppliers qualification base on Dat Bike's requirement.
Suppliers annual audit and publish the audit check list accordingly and follow up the suppliers improvement action plan after auditing.
Perform onsite supplier visit for root cause analysis and verification of CAPA report of suppliers quality issues, work with suppliers to close out any open CAPA in a timely.
Work with PD and RD team to define process parameters and criteria to ensure supplier process capability is effective to meet products and process requirements.
Provide expertise in supplier development initiatives to ensure best practice and industry standards are implemented and operated at all suppliers.
Train suppliers on the company system/requirements and monitor suppliers activities for non-conformance.
Lead supplier approval process by assessing potential new suppliers' manufacturing capabilities.
Oversee new safe products launch, leading activities such control plan, first inspection…
Issue the Non-conformance and suppliers CAPA log sheet to follow up all suppliers improvement action which are committed by suppliers.
Make suppliers claims log sheets report to follow up all suppliers compensation.

Requirements

Bachelor's degree in Mechanical, Electrical, Electronics, Mechatronics Engineering or related field.
Minimum of 3-5 years of experience in manufacturing quality management roles, preferably in the automotive or related industry.
Knowledge of quality management principles, methodologies, and tools(FMEA, SPC, CAPA, PDCA, 8D Analysis, 7 QC Tools, TQM, Keizen...
Proven experience in leading teams and driving continuous improvement initiatives.
Excellent communication, leadership, and problem-solving skills
Good at English

Manufacturing

TP Hồ Chí Minh

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Operation Manager of Bike Servicing

Responsibilities:

Operational Oversight & Process Standardization:
- Develop, implement, and continuously refine SOPs and Service Manuals for all service locations.
- Monitor and improve repair quality, turnaround time, and resource utilization.
- Enforce adherence to company-wide technical and customer service standards.
Cross-Functional Coordination:
- Work with the Spare Part & Supply Chain Lead to optimize parts inventory and prevent shortages.
- Align with the Training & Facility Lead to ensure technicians are equipped with up-to-date skills.
- Support Sales & Customer Support in resolving service-related escalations.
Performance Tracking & Continuous Improvement:
- Implement real-time service tracking dashboards and feedback loops.
- Analyze service failure reports and root causes to introduce corrective measures.
- Coordinate with the Quality Audit & Support Team for compliance checks and operational improvements.

Requirements:

5+ years of experience in service operations or after-sales management.
Strong understanding of electric motorcycle diagnostics and maintenance.
Experience in process development and team leadership.

Bike Servicing

TP Hồ Chí Minh

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Spare Part & Supply Chain Lead

Responsibilities:

Inventory & Procurement: Forecast demand, manage stock levels, and coordinate supplier relationships.
Logistics Optimization: Ensure seamless distribution from warehouse to service centers and mobile units.

Requirements:

5+ years of experience in supply chain management, preferably in the automotive industry.
Knowledge of parts procurement, inventory control, and warehouse management.
Strong data analysis and forecasting skills.

Bike Servicing

TP Hồ Chí Minh

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Bike Service Quality Audit Lead

Responsibilities:

Conduct regular audits of service centers and assess compliance with service SOPs.
Identify areas for improvement and implement quality enhancement initiatives.
Provide technical support and troubleshooting assistance to service centers.
Work closely with the Training and Operations team to refine processes.

Requirements:

5+ years of experience in quality control or technical service auditing.
Strong analytical skills and understanding of servicing SOPs.
Experience in process improvement and compliance monitoring.

Bike Servicing

TP Hồ Chí Minh

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Bike Service Technician

Nhiệm vụ:

Thực hiện bảo dưỡng định kỳ, sửa chữa nhỏ và cập nhật phần mềm.
Kiểm tra và chẩn đoán các lỗi liên quan đến pin, động cơ và hệ thống điện tử.
Tư vấn kỹ thuật và dịch vụ cho khách hàng.
Đảm bảo sửa chữa tuân thủ các tiêu chuẩn an toàn và chất lượng.
Phối hợp với các bộ phận liên quan để hoàn thành công việc.

Yêu cầu:

Tốt nghiệp trung cấp trở lên các ngành có liên quan.
Có từ 6 tháng kinh nghiệm bảo trì, sửa chữa xe máy, Ô tô hoặc liên quan. Ưu tiên có kinh nghiệm về xe điện hoặc sửa chữa thiết bị điện tử.
Sử dụng máy tính thành thạo.
Tỉ mỉ, cẩn thận và tuân thủ các tiêu chuẩn an toàn trong công việc.

Bike Servicing

Hà Nội

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Growth Marketing Specialist

Responsibilities

1. Growth Strategy & Execution

Design and implement growth marketing strategies aligned with business and revenue goals.
Own and optimize full-funnel initiatives—from awareness to conversion to retention.
Launch rapid experiments across multiple channels (e.g., SEO, partnerships, referral loops, offline activations).
Identify and prioritize scalable growth opportunities based on data and market signals.

2. Performance Marketing & Funnel Optimization

Set up, monitor, and optimize paid acquisition channels (Meta Ads, Google Ads, TikTok Ads, etc.).
Map and optimize the conversion funnel, reducing drop-offs and increasing key actions like test-ride registration, store visits, test rides, and online contacts
Design and execute A/B tests and conversion experiments to continuously improve key metrics, and drive continuous iteration based on performance.

3. Data-Driven Insights & Reporting

Analyze campaign and channel performance using tools like Google Analytics, and Looker Studio.
Turn user behavior data into actionable growth insights.
Build and maintain dashboards to track KPIs such as CAC, Digital ROI, conversion rate, retention, and revenue contribution.

4. Collaboration & Experimentation

Coordinate and manage partnerships with agencies and external vendors to execute campaigns effectively.
Evaluate emerging technologies and propose innovative solutions for digital growth.
Work closely with product, brand and content teams to brainstorm and execute growth experiments.
Collaborate with sales/store teams to integrate digital campaigns with on-ground activations (e.g., livestreams, TikTok commerce, O2O).

Requirements:

Qualifications

Bachelor's degree in Marketing, Business, Data Science, Data Analyst or a related field with a minimum GPA of 3.0/4.0.
English proficiency equivalent to TOEIC 680+ or IELTS 6.0+.

Skills & Competencies

Maximum 3 years of hands-on experience in digital marketing, performance marketing, or product marketing. Fresh graduates (with intern experience) are also welcome.
Basic experience in setting up and optimizing common paid ad channels (Meta Ads, Google Ads).

Strong analytical and communication skills; comfortable presenting insights and influencing cross-functional teams.

Creative mindset with an experimental, test-and-learn approach.

Marketing

TP Hồ Chí Minh

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Project Manager - Network Development

Responsibilities

End-to-end project management

Take full ownership of the store launch process post-deal closure until handover to Sales and Operations.
Develop and manage project plans, timelines, and budgets for each dealer location.
Ensure all launch milestones - site readiness, branding, inventory delivery, training - are completed on time.
Identify risks and bottlenecks early, and drive proactive resolutions to keep launches on track.

Cross-functional leadership

Act as the central liaison across internal teams: Sales, Marketing, Sales Operations, Bike Service, Supply Chain, and IT.
Align stakeholders on responsibilities, deliverables, and deadlines for each launch.
Report progress, escalate issues, and ensure transparency across all project phases.

Dealer onboarding & experience

Serve as the primary point of contact for new dealers during the setup phase.
Coordinate all onboarding activities, including documentation, operational guidelines, and system access.
Ensure a smooth and professional dealer experience throughout the setup and launch journey.

Store setup & readiness

Manage contractors and vendors for store layout, buildout, signage, and infrastructure.
Coordinate delivery and installation of demo vehicles, parts, POS systems, and brand materials.
Conduct pre-launch audits to ensure operational readiness and brand compliance.

Post-launch handover

Finalize all handover documentation and training.
Ensure seamless transition to Sales, Sales Operations, and Customer Experience teams for post-launch operations.
Capture and share learnings to improve future launch playbooks.

Requirements

Bachelor’s degree with a minimum GPA of 3.2/4.0.
English proficiency equivalent to TOEIC 750+ or IELTS 6.0+.
Maximum 3 years of experience. Fresh graduates with internship experience are welcome.
Strong planning and execution skills, with a proven ability to manage multiple projects.
Excellent stakeholder management and communication skills.
Self-motivated, detail-oriented, and able to manage multiple projects at once.
Strong organizational and time management skills.
Frequent nationwide travel is a must to ensure campaign effectiveness and in-store excellence.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Sales & CX

TP Hồ Chí Minh

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Area Sales Manager

Responsibilities

Develop and execute strategic sales plans to achieve sales targets and revenue goals.
Lead, motivate, and mentor a team of B2B sales representatives to deliver exceptional performance.
Cultivate and maintain strong relationships with dealers, providing support and guidance to ensure alignment with Dat Bike's brand and values.
Identify new business opportunities and partnerships to drive growth and market penetration in South Vietnam.
Stay abreast of market trends, competitor activities, and customer feedback to inform sales strategies and product development efforts.
Analyze sales data and generate reports to track performance, identify trends, and make data-driven decisions.
Collaborate cross-functionally with marketing, operations, and product teams to ensure seamless execution of sales initiatives and alignment with company objectives.

Requirements

Minimum 3 years of experience with proven track record of success in sales management, preferably in the automotive, consumer electronics, or related industry in similar positions.
Bachelor's degree in Business Administration, Marketing, or a related field.
Strong leadership skills with the ability to inspire and motivate a team to achieve ambitious goals.
Excellent communication, negotiation, and interpersonal skills.
Strategic thinker with the ability to analyze market data and identify opportunities for growth.
Willingness to travel within the region as needed.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Sales & CX

Miền Đông

Mekong

Miền Bắc

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Customer Experience Manager

Responsibilities

Customer Service Operations

Manage customer service teams to deliver consistent, high-quality support across all channels (online and offline).
Establish and enforce service standards and protocols to enhance customer satisfaction.
Ensure alignment in customer service delivery between Dat Bike retail operations and dealership partners.
Partner with sales, product, marketing, and operations teams to ensure a unified approach to resolving customer concerns and enhancing experiences.
Act as a central point of contact between Dat Bike and dealerships to maintain service and experience standards.
Handle escalated customer issues and ensure their timely and satisfactory resolution.

Customer Satisfaction & Performance Management

Monitor, analyze, and report on customer satisfaction metrics (CSAT, NPS) to evaluate service effectiveness.
Identify root causes of customer dissatisfaction and develop action plans to address them.
Track performance trends and implement continuous improvement initiatives to meet satisfaction goals.
Develop and maintain systems for logging, tracking, and resolving customer complaints.

Customer Experience (CX) Management

Design and optimize the end-to-end customer journey across all touchpoints, ensuring a seamless and delightful experience.
Gather and analyze customer feedback to uncover pain points and opportunities for improvement.
Collaborate with marketing, product, and operations teams to implement CX enhancements.
Develop CX strategies to improve brand loyalty and advocacy.

Training & Development

Design and deliver training programs to enhance customer service skills and product knowledge for internal teams and dealership partners.
Evaluate training effectiveness and update materials to address emerging challenges and customer needs.

Requirements

Minimum of 5 years of experience in customer service and/or customer experience management, preferably in a retail or dealership setting.
Proven track record in improving customer satisfaction and experience metrics (CSAT, NPS).
Bachelor’s degree in Business Administration, Customer Experience, Marketing, or a related field.
Strong leadership and team management skills.
Excellent problem-solving, analytical, and project management abilities.
Proficiency in customer service software, CX tools, and CRM systems.
Outstanding communication and interpersonal skills.
Customer-obsessed mindset with a passion for creating exceptional experiences.
Proactive, innovative, and detail-oriented.
Adaptable and capable of managing multiple priorities in a fast-paced environment.

Sales & CX

TP Hồ Chí Minh

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Retail Manager

Responsibilities

Sales and Growth

Drive retail sales by developing and executing effective sales strategies aligned with company goals.
Monitor store performance metrics and lead initiatives to boost sales and profitability.
Collaborate with marketing and regional sales teams to ensure store activities align with regional growth strategies.

Retail Operations Management

Oversee day-to-day operations of sales, service, and spare parts at the store level, ensuring efficient workflows and adherence to company standards.
Manage inventory levels, minimize stockouts, and optimize stock rotation for spare parts to ensure customer demands are met.
Implement and refine operational processes, aiming to streamline activities across sales, service, and parts departments for optimal efficiency.

Customer Experience (CX)

Create a welcoming, engaging, and efficient retail environment that prioritizes customer satisfaction.
Build and train a high-performing, customer-focused team dedicated to delivering an outstanding experience at every touchpoint.
Handle customer inquiries, complaints, and feedback with professionalism and empathy, turning customer interactions into brand loyalty.

Process Building and Optimization

Establish retail processes for sales, service, and spare parts management to ensure consistency and scalability as the business grows.
Identify opportunities for process improvement and implement changes to enhance operational efficiency.

Reporting and Analytics

Track, analyze, and report on store performance metrics, including sales, customer satisfaction, and operational efficiency.
Use data insights to inform decision-making and support continuous improvement in all areas of store performance.

Requirements

Bachelor's degree in Business, Retail Management, or a related field.
Minimum of 5 years of experience in automotive industry or in selling physical tech products, with proven track record to meet and exceed goals.
Experience managing multi-service retail environments (sales, service, and spare parts) is a strong advantage.
Demonstrated expertise in customer experience management and team leadership.
Superb critical thinking and problem solving skills.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to inspire and develop a high-performing team.
Versatile and results driven.
Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.
Ability to travel (10-30%) required.
Fluent in Vietnamese; proficiency in English is a plus.

Locations

South of Vietnam

Sales & CX

Toàn quốc

Xem thêm

Demand and Replenishment Planning Lead

Responsibility

Sales Planning & Forecasting

Develop and manage sales forecasts based on historical data, market trends, and business objectives.
Align sales projections with supply chain and finance to ensure optimal inventory levels.
Adjust plans dynamically based on real-time performance and demand shifts.

Inventory Allocation

Allocate inventory for retail and dealership channels based on sales forecasts.
Monitor stock levels and ensure timely distribution to avoid shortages or excess inventory.
Collaborate with supply chain and logistics teams to optimize stock availability.

Fulfillment Management

Oversee the end-to-end order fulfillment process, ensuring timely and accurate delivery.
Monitor delivery compliance for retail and dealership channels.
Work closely with logistics and sales teams to address fulfillment issues and optimize delivery timelines.
Ensure seamless coordination between sales orders, inventory, and logistics to enhance customer satisfaction.

Sales Performance Reporting

Track and analyze sales performance across daily, weekly, monthly, and quarterly periods.
Prepare comprehensive reports with insights for leadership decision-making.
Monitor key performance indicators (KPIs) and recommend actionable improvements.

Incentive & Bonus Reconciliation

Calculate and track sales incentives and bonuses for sales teams and dealerships.
Ensure accurate reconciliation of incentive programs and compliance with policies.
Work closely with finance and HR to process incentive payments efficiently.

System Management

Oversee sales transaction accuracy within DMS and ERP systems (SAP, CRM).
Ensure seamless execution of sales orders, promotions, and incentive programs.
Provide system support and coordinate with IT for troubleshooting and enhancements.

Requirements

5+ years of experience in sales planning or a related field.
Strong analytical skills with experience in sales forecasting and performance analysis.
Proficiency in Excel, Google Sheets, and data visualization tools (Power BI, Tableau).
Familiarity with sales management systems such as DMS, SAP, or CRM tools.
Detail-oriented with strong organizational and problem-solving skills.
Ability to collaborate cross-functionally and thrive in a fast-paced environment.

Sales & CX

TP Hồ Chí Minh

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Trade Marketing Assistant Manager

Responsibility

Strategic local trade planning

Lead the development of localized trade marketing strategies tailored to regional market insights, sales performance, and consumer behavior.
Partner with Retail and Dealership Management leaders to identify growth opportunities and co-create activation plans by city, region, or store type.
Align local plans with national brand strategy, ensuring consistency while maximizing local relevance and impact.

End-to-end campaign execution

Design and manage full-cycle execution of trade campaigns, from concept to deployment, covering promotions, in-store activation, demo days, and events.
Ensure precise execution across multiple locations, working closely with regional sales teams and external vendors.
Track campaign performance using structured KPIs and continuously refine based on insights and feedback.

In-store excellence & asset management

Own the development and localization of POSM materials, ensuring they meet both brand standards and store-specific needs.
Manage the production, distribution, and installation of trade assets across Dat Bike stores and dealer locations.
Conduct regular audits to maintain in-store consistency, visibility, and brand integrity.

Dealer & partner enablement

Build strong working relationships with dealers and sales partners, equipping them with the tools and training needed to execute trade plans effectively.
Develop incentive programs and communication strategies to keep partners engaged and aligned with campaign objectives.
Gather feedback and act as the voice of the field to inform future trade strategy.

Cross-functional leadership

Work cross-functionally with Brand Marketing, Sales Operations, Product, and CX to ensure alignment and seamless execution.
Own trade marketing reporting to the Director of Sales & CX, providing strategic recommendations and improvement plans.

Requirements

Bachelor’s degree with a minimum GPA of 3.0/4.0.
2-4 years of experience in trade marketing, channel marketing, or field marketing, preferably in FMCG or automotive.
Proven ability to design and lead localized marketing campaigns with measurable results.
Excellent project management and execution skills - organized, detail-oriented, and accountable.
Strong analytical and communication skills; comfortable presenting insights and influencing cross-functional teams.
English proficiency equivalent to TOEIC 750+ or IELTS 6.0+.
Frequent nationwide travel is a must to ensure campaign effectiveness and in-store excellence.

Sales & CX

TP Hồ Chí Minh

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Operations Excellence Specialist

Responsibility

Develop and implement sales policies: Design, implement, and continuously improve sales policies to ensure consistency, efficiency, and compliance across all sales operations.
Sales process optimization: Identify inefficiencies in sales processes and implement solutions to improve speed, accuracy, and productivity. Standardize workflows to enhance team efficiency.
CRM & system management: Maintain, optimize, and enhance the CRM system, ensuring data accuracy, usability, and integration with other tools. Provide support to the sales team for CRM-related issues and improvements.
Process management: Develop, document, and refine standard operating procedures (SOPs) for sales operations. Ensure consistency and scalability of sales processes.

Requirements

Bachelor's degree in Business, Economics, Data Analytics, or a related field.
2+ years of experience in sales operations, CRM management, or process optimization roles.
Strong analytical skills with proficiency in Excel, Google Sheets, and data visualization tools (e.g., Tableau, Power BI).
Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot, or equivalent) and sales process automation.
Excellent problem-solving skills and attention to detail.
Strong communication and stakeholder management abilities.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Location

Dat Bike Factory: No.1 CN10, Tan Binh Industrial Zone, Tay Thanh, Tan Phu, Ho Chi Minh City

Sales & CX

TP Hồ Chí Minh

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Store Lead

Responsibilities

Be responsible for P&L at the store.
Implement all operational policies and procedures to achieve the business goals.
Achieve and exceed sales goals through store operations and effectively product pitch.
Control store expenses, including staffing, supplies, and services.
Oversee the operations and appearance of the store (opening, closing, security, cleaning, merchandising, inventory), ensuring facility maintenance and store presentation adhere to the brand standard.
Manage customer experience at the store, providing test ride and exceptional customer service to visitors/customers
Manage customer escalation quickly and effectively.
Analyze data to improve sales and customer experience at the store.
Work with the Marketing team for marketing activities at the store.
Recruit, train, and develop employees ensuring all positions are filled in a timely manner and consistently perform to company standards.

Requirements

2+ years of experience in similar positions with proven track record to meet and exceed goals from MWG, FPT
Can think critically and extract signals from noises quickly
Goals driven
Excellent interpersonal and verbal skills
Superb organizing and operational skills
Highly detail-oriented
Able to work both individually and in a team environment
Hi-tech, consumer goods, or automotive industry experience is a plus
Personal laptop is preferred

Sales & CX

Đà Nẵng

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Customer Service Executive

Nhiệm Vụ

Tư vấn, giải đáp các thắc mắc của khách hàng về sản phẩm xe máy điện qua hệ thống tổng đài hotline, chat, email.
Phối hợp với bộ phận khác để giải quyết các vấn đề của khách hàng sau khi mua hàng.
Cập nhật thông tin, nhu cầu của khách hàng vào hệ thống CRM (Zendek, Jira).
Khảo sát sự hài lòng của khách hàng hàng tháng.
Làm xoay ca (8h) từ 7h - 21h.

Requirements

Tối thiểu 1 năm kinh nghiệm vị trí Nhân viên chăm sóc khách hàng, ưu tiên kinh nghiệm làm việc tại Call center, hoặc các công ty tư vấn trực tuyến, các công ty có sử dụng hệ thống CRM.
Giao tiếp và khả năng thuyết phục tốt.
Có thể giao tiếp và đọc hiểu văn bản Tiếng Anh.
Tốt nghiệp THPT trở lên.
Tuổi: 19 - 30.

Sales & CX

TP Hồ Chí Minh

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Sales Representative

Mô Tả Công Việc

Công việc về hỗ trợ đại lý

Đào tạo nhân sự tại các đại lý về kiến thức sản phẩm xe máy điện Dat Bike, điểm nổi bật và các giá trị cốt lõi của thương hiệu.
Hướng dẫn nhân viên đại lý về kỹ năng bán hàng, giúp họ nắm vững quy trình và phương pháp giới thiệu sản phẩm, tư vấn khách hàng hiệu quả.
Triển khai các chương trình bán hàng tại đại lý và thực hiện theo kế hoạch đã được cấp trên phê duyệt.
Giữ mối liên hệ tốt với đại lý, đồng hành cùng đại lý trong các hoạt động kinh doanh và xây dựng mối quan hệ bền vững.

Công việc về doanh số

Giám sát và đánh giá hiệu quả bán hàng tại các đại lý, theo dõi các chỉ số kinh doanh, đề xuất cải tiến để tăng trưởng doanh số nếu cần thiết.
Đảm bảo đạt được doanh số đã được giao, xây dựng và đề xuất kế hoạch bán hàng phù hợp để tối ưu hóa hiệu quả kinh doanh tại đại lý. Thực hiện các hoạt động giới thiệu xe qua các hình thức như Sự Kiện Lái Thử bên ngoài.
Báo cáo định kỳ về tình hình kinh doanh và hiệu quả bán hàng cho quản lý cấp trên.

Khác

Linh hoạt di chuyển khi có yêu cầu công tác để hỗ trợ các đại lý mới.

Yêu Cầu

Trình độ học vấn: Tốt nghiệp Đại Học, Cao Đẳng chuyên ngành Kinh doanh, Marketing…
Có tối thiểu 1 năm kinh nghiệm về bán hàng, ưu tiên các lĩnh vực ô tô, xe máy, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.
Kỹ năng giao tiếp tốt, truyền đạt và đào tạo dễ hiểu, thu hút.
Tinh thần làm việc chủ động, trách nhiệm cao và khả năng làm việc độc lập.
Sẵn sàng đi công tác theo yêu cầu.

Sales & CX

Khu vực Mekong

Xem thêm

Sales Executive

Nhiệm vụ

Tư vấn về sản phẩm xe máy điện của Dat Bike cho khách hàng tại các cửa hàng.
Tìm kiếm khách hàng tiềm năng.
Giải đáp thắc mắc và tư vấn cho khách hàng về các thông số kỹ thuật, chương trình khuyến mãi, chương trình hậu mãi.
Chăm sóc khách hàng tiềm năng cho đến khi khách hàng mua hàng.
Cập nhật thông tin khách hàng lên hệ thống CRM.

Yêu cầu

Tốt nghiệp THPT trở lên.
Có tối thiểu 6 tháng kinh nghiệm về bán hàng, ưu tiên các lĩnh vực ô tô, xe máy, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.
Chăm chỉ, có tinh thần cầu tiến, ham học hỏi và có thái độ tốt.
Có khả năng giao tiếp tốt và biết tạo dựng mối quan hệ.
Có kỹ năng sắp xếp tổ chức và quản lí thời gian.

Địa điểm làm việc

Miền Bắc: 186 Đ. Trương Định, Hai Bà Trưng, Hà Nội
Miền Đông Nam Bộ: 1229 Phạm Văn Thuận, TP Biên Hòa, Đồng Nai
TP. Hồ Chí Minh: Tú Xương (Q3), Kha Vạn Cân (TĐ)

Sales & CX

Hà Nội

TP Hồ Chí Minh

Xem thêm

Telesales

Nhiệm vụ

Tư vấn về sản phẩm xe máy điện của Dat Bike trên các kênh online.
Tìm kiếm khách hàng tiềm năng.
Giải đáp thắc mắc và tư vấn cho khách hàng về các thông số kỹ thuật, chương trình khuyến mãi, chương trình hậu mãi.
Chăm sóc khách hàng tiềm năng cho đến khi khách hàng mua hàng.
Cập nhật thông tin khách hàng lên hệ thống CRM.

Yêu cầu

Tốt nghiệp THPT trở lên.
Sử dụng máy tính thành thạo.
Có tối thiểu 6 tháng kinh nghiệm về bán hàng ưu tiên các lĩnh vực xe máy, ô tô, thiết bị công nghệ (máy tính, điện thoại,...), thiết bị gia dụng.
Kỹ năng giao tiếp và đàm phán tốt.

Sales & CX

TP Hồ Chí Minh

Xem thêm

Sales Intern

Nhiệm vụ

Liên hệ, khai thác thông tin và lọc ra khách hàng tiềm năng từ data công ty cung cấp.
Theo dõi và tư vấn cho khách hàng các thông tin về sản phẩm bằng hình thức trực tiếp và qua online.
Giải đáp các thắc mắc của khách hàng, đáp ứng tốt nhất những nhu cầu của khách.
Tham gia hỗ trợ thực hiện các sự kiện, công ty tổ chức để phát triển nguồn khách hàng.
Phát triển và duy trì mối quan hệ với khách hàng theo phân công công việc của người dẫn dắt.
Thời gian làm việc do cửa hàng trưởng sắp xếp.

Sales & CX

Hà Nội

TP Hồ Chí Minh

Xem thêm

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Responsibilities

Requirements

Locations

Responsibility

Requirements

Responsibility

Requirements

Responsibility

Requirements

Location

Responsibilities

Requirements

Nhiệm Vụ

Requirements

Mô Tả Công Việc

Yêu Cầu

Nhiệm vụ

Yêu cầu

Địa điểm làm việc

Nhiệm vụ

Yêu cầu

Nhiệm vụ

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